Ulta Beauty Springfield, VA
See the normal opening and closing ⏰ hours and ☎️ phone number for ✳️ Ulta Beauty Springfield, VA.
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|Monday:||10:00 AM – 8:00 PM|
|Tuesday:||10:00 AM – 8:00 PM|
|Wednesday:||10:00 AM – 8:00 PM|
|Thursday:||10:00 AM – 9:00 PM|
|Friday:||10:00 AM – 9:00 PM|
|Saturday:||10:00 AM – 9:00 PM|
|Sunday:||11:00 AM – 6:00 PM|
3 months ago
I love how big this Ulta is but they don't have the best costumer service. While shopping I saw an employee; a lady in the mid thirties maybe early forties, blonde short hair, I saw her walking my direction and I said "excuse me ma'am" in a loud and rude voice she said "I'M WITH A COSTUMER RIGHT NOW" and walked past me with no eye contact. I felt like such a bother. Had a similar experience with one of the cashiers at this exact location.
4 months ago
I get that I'm not the typical Ulta shopper (being a Black guy and all) but I'm never sure if the employees here are super attentive (bordering on pushy) or are racially profiling me (likely both). I try to keep my visits at this location short...better to browse online where I can take my time without an employee magically appearing in an adjacent aisle every 90 seconds, ambling about and not restocking. Thank God for online orders!Sephora across the street at Springfield Town Center feels more....inclusive, in a word, by comparison. Wish they sold the products I use...c'est la vie
5 months ago
great store, friendly, understanding and helpful staff all around. associates are great, salon is great and always does a nice job and the benefit brow expert is always top notch. the brow expert specifically really knows how to match the energy of any customer and make them feel welcome and helped.
5 months ago
After a $270 bill and the appointment that ended up taking 5 hours, my hair is orange. The salon stylists knew it wasn't okay when they had to re-tone my hair and it was still orange. They left the bleach on my hair for 2 hours even after I voiced my concerns. It was only when I got up from the chair and said my scalp was painfully itchy that it was rinsed off. My hair is fried and orange. For the sake of your scalp and hair health, don't go to Ulta.The fact that the stylist's name on their proof of certification was covered should have been enough of a red flag. But I previously thought better of Ulta. Lesson learned.
6 months ago
First of all, I indicated with my online order order that this would be a curbside pickup. I parked at curbside pickup and when I hit the the email button 'I'm here' I received a 'pick up not available' response so I was annoyed and forced to go inside. It was around 7 pm and from what I could see there were few customers, none at the checkout counter and at least two sales associates nearby. I went to the counter, told her I was picking up and was handed a sealed bag without any buyer name on it. I started out the door and could feel that the bag had more than the one item I ordered in it so I opened it up, noticed two items I hadn't ordered and went back to the register. I returned 2 out of 3 items without looking at the one that I thought was mine because it was a blue liquid of the same color in a clear bottle like the item I had ordered. The cashier looked dumbfounded when I brought the bag mistake to her attention. Then I drove home only to discover that the bottle with the blue liquid in it was not the astringent I ordered but an eye make-up remover! Now I have to find time that I don't have to go back tomorrow and deal with a screw up that shouldn't have happened in the first place. I have never picked up any thing anywhere where there the bag or order did't have a name on the outside. I purposely stacked a group of errands in the same area at once to save time and gas. What a complete waste of my time! I hope they plan to reimburse my gas costs when I return!