Ulta Beauty Roanoke, VA
See the normal opening and closing ⏰ hours and ☎️ phone number for ✳️ Ulta Beauty Roanoke, VA.
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|Wednesday:||10:00 AM – 8:00 PM|
|Thursday:||10:00 AM – 8:00 PM|
|Friday:||10:00 AM – 8:00 PM|
|Saturday:||10:00 AM – 9:00 PM|
|Sunday:||10:00 AM – 9:00 PM|
4 months ago
Jasmine is the best hairstylist and colorist I have had to cut/color/style my hair. I wouldn't know what I'd do without her expertise!
6 months ago
As far as the shopping is concerned, staff is super nice and helpful. Some of their recommendations are hit or miss, but it's expected. As far as the salon'I've had a few salon visits there and overall they were okay, but a little expensive for what they were. The hair dye and toner washes out pretty quickly or just starts to look sad really fast. The haircuts and styles I normally requested were pretty basic....nothing hard, so I was happy. But the last time I visited, I wanted a totally different haircut that made me look younger and I got the complete opposite. When she was done, I couldn't get out of the salon fast enough to go cry in my car. I cried and wore a hat for about a week before I found another Salon to fix my hair. My hair was a little past my shoulders and after the haircut I was left with a homely, tired bowl haircut that made me look 10 years older. After a few days of hats, tears, and angry outbursts- I called the salon; the manager was very nice, understanding, and accommodating- he refunded my money right away. I have thick, frizzy hair and I know it can be challenging to cut. I was upset that my haircut came out bad, but I was utterly more upset because I wish the stylist could have communicated with me more, I wish she didn't turn me around to cut my hair, and I wish she would have been forth right if she was not comfortable with cutting my type of hair.
6 months ago
Always nice to go here they have nice colors but would be nice to have test strips for cologne so you can smell the top note
7 months ago
Experienced the worst customer service I've ever experienced here. Worst in my whole life! I went to pick up some items for my girlfriend. The lady said I'm lying about having a girlfriend since she wasn't with me. She asked where she's at and kept treating me like I'm beneath her. I honestly felt belittled and trampled on. Her words really stung! I will never return to Ulta at Valley View. I found the same stuff elsewhere. My girlfriend tried to call and speak to them about how I was spoke to, they hung up on her. I will never forget this experience and trust me, I'll tell everyone. I can't believe she said I'm lying about having a girlfriend! That's just unbelievably rude!
8 months ago
The store is clean, and the people working are very nice! I've been multiple times to get cologne or gifts for my wife. Each time there has been a sympathetic soul there to help me. They know I know nothing about that stuff and answer all my questions and don't make me feel like an idiot!