Marc’s Brooklyn, OH
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4 months ago
I like this Marc's the same as any other. Today however I left my cart at the front and happily just sort of left. The guy behind me left too. My time was undervalued. My would be purchases were well worth the money I intended to pay for them it's just that the likelihood to do so in a manner which was worth my time wasn't going to happen. '' Three of the items in my cart I decided to buy on Amazon while I was still foolishly in line.Not investing in staff is the equivalent of not qualifying your customer's needs. Money is important to your staff and time is even more important to your customer. I left discreetly and went to Lowe's where I paid more for my purchase but I was in and out and felt valued. I probably spent the same time maybe even a minute more going nextdoor but the company who invested in my time and overall experience won my dollars. ''
9 months ago
In so much disbelief on the male Manager working tonight. His demeanor towards his female associates was unnecessary tonight. I don't care HOW stressful your job is. It does not give you the right to Humiliate nor Embarrassed your staff in front of ANY customer. That should only be done in private. Just because you " had to do your job" and come up front. And you made in know to ALL the associates and customers standing by you that heard you.. This young lady I would assume she is an assistant of some kind. She was going back and forth from register to register to help as many as she could. But you felt the need to tell her "to do her job" Guess what she was, and always is.ANY time I am in there. Then you want to get upset with a customer (me) who called you out on it.You are so lucky you have an employee who will stand there and take that.. You could have lost a good employee.
1 year ago
Way to start off the new year wont be to marcs again worst experience when ypu have some thing on sale and can't even get it never again
1 year ago
Marc's has some really great employees. Miss Layla S. is one of them. She is a happy go lucky young lady. I can tell that she likes her job as she takes great pride in her work. She smiles n talks to her customers n makes them feel welcome. I'm super D Duper Happy I went to her line. When I come back, I hope she's my cashier again!! Happy Holidays Miss Layla!! Thank you again for being you!
1 year ago
I have always loved Marc's for the fun finds and prices. This store needs to be cleaned better. Carts are DIRTY! The lines can be very long!