Marc’s Austintown, OH
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4 months ago
Decent prices, mostly pleasant employees. This place has lost my respect as of today though. We have family visiting from out of town that relies on their retirement and foodstamps. They've been able to use their ebt card at many other stores here with no issue, however, this establishment refused to accept it. More disappointing than that was the lack of discretion and scene caused at checkout ny noth the cashier and manager. Humiliating a customer, nevermind that the company policy is antiquated and senseless, is just trash customer service.Update: next day we called the corporate number on the receipt and learned that Marc's stores do in fact accept EBT/SNAP from other states. So I took them back a second time to see what's what and with a different employee it was smooth sailing. It turned out it was just an ignorant cashier and manager all along. They didn't even know company policy, just made it up. What a shameful way to lose customers.
4 months ago
We visited this store a few moNths ago. Good selection, fair prices, fast checkout.
8 months ago
Love their prices and the produce is great. Make sure you use your bathroom at home before going to the store. I never saw a more disgusting women's room in my entire life. I'd pee outside by the fire hydrant first.
Marie A. Oliver
1 year ago
Love most all Marc's stores! This Marc's in Austin Town is exceptional! The store is very organized and clean.... employees are always welcoming and helpful! Shout out to Robert T., assistant manager, Robert goes above and beyond to assist customers!A true asset to Marc's corporation!#SatisfiedCustomer
1 year ago
I love the workers at Marc's. There is a young man who collects and cleans the shopping carts who's been there a very long time. He is the hardest working person in that position I've ever seen. Not to mention, he is so polite and friendly every time I go! I think they just got a new manager as well. He is kind to both customers and employees. His positivity and joy are contagious! When you ask him where to find something in the store, he doesn't just tell you; he drops what he's doing and takes you there. I love shopping in a positive atmosphere that treats its employees and customers so well!