Lowe’s Sterling, VA
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|Monday:||6:00 AM – 10:00 PM|
|Tuesday:||6:00 AM – 10:00 PM|
|Wednesday:||6:00 AM – 10:00 PM|
|Thursday:||6:00 AM – 10:00 PM|
|Friday:||6:00 AM – 10:00 PM|
|Saturday:||6:00 AM – 10:00 PM|
|Sunday:||8:00 AM – 8:00 PM|
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4 months ago
Their selection and quality of products is the best around. However their customer service is consistently awful. You need help? You're out of luck. The employees neither care nor know enough to help anyway. My last visit I needed a dolly to get mulch; instead of helping me find one the employee blamed the lack of carts on a different department. This kind of systemic incompetence and indifference speaks to rotten management.If you know exactly what you need you'll be fine as long as you can manage the logistics of finding it, loading it onto a cart, checking out, and getting it to your car. If you need to engage with an actual employee, good luck.
Abdul Rashid Abdullah
4 months ago
Easy and friendly pick up. I love the fact that Lowe's makes it very easy to confirm Veteran status which provides me with a 10% discount. I also love the reserved parking for Veterans.
5 months ago
If I could give this particular location a zero I would. We purchased a refrigerator and a stove . We were told it will be delivered on 4/23 . We received a call on 4/22 with the delivery time and all. So we dismantled our stove and waited only to receive a call informing us the items we purchased were no longer available for delivery today . Why did we get the appointment call if the items were unavailable?. We were told if we want the same merchandised as we ordered we will have to wait two weeks or orders something else. We are extremely disappointed and looking to spend our money where we can be treated with respect.
7 months ago
Rating just so people don't get sent to the garbage local Home Depot- this Lowe's is friendly, helpful, clean, organized. Only caveat- consistently out of a dark paint sample base. If you're going there for *literally* anything else, you'll be fine!
11 months ago
I stopped in this Lowe's store to grab a couple of filter for my refrigerator and a couple of other household needs. The gentleman in appliances was awesome super helpful I needed to get some Hardware the wonderful lady in Hardware was super helpful got me what I needed. I also needed a replacement pull chain for my ceiling fan the gentleman and electrical super helpful I needed a flapper for my toilet the gentleman in plumbing was super helpful got me what I needed. I highly recommend this Lowe's super helpful and very friendly staff.