Lowe’s Chapel Hill, NC 27514 (Hours & Weekly Ad)

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    Lowe's Locations and Hours

    Lowe’s Chapel Hill, NC

    See the normal opening and closing ⏰ hours and ☎️ phone number for ✳️ Lowe’s Chapel Hill, NC.
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    Lowe’s

    Hours

    Monday: 6:00 AM – 10:00 PM
    Tuesday: 6:00 AM – 10:00 PM
    Wednesday: 6:00 AM – 10:00 PM
    Thursday: 6:00 AM – 10:00 PM
    Friday: 6:00 AM – 10:00 PM
    Saturday: 6:00 AM – 10:00 PM
    Sunday: 8:00 AM – 8:00 PM

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    Edward Andrews
    Edward Andrews
    4 months ago
    One star is being generous. Ordered a fridge, range, dishwasher and range hood in store near the end of Aug. Received a call Sept 8 that the range and fridge would be delivered between 2-6 Sept 9. I cleaned out fridge and freezer. I stored everything in coolers. I waited patiently half a day. After 6 and no delivery, I called the number that scheduled the delivery. Was told by recording to call my store. I tried over and over. No one at the Chapel Hill store can answer the phone. The last two tries I put my phone on speaker and let it ring. Both tries it rang over 15 min. All I wanted to know was is my order on the way? I called the Mebane store and someone answered right away. They couldn't track my order being it was from a different store but they did give me the number of the trucking line that delivers for Lowe's. Found out my order was canceled. The range was no longer available. No one from the store thought to call me. So had to drive to store and pick out another range. Was told they are to busy to answer the phone!!!! That's part of the job. Where I worked at talk like that would be an immediate termination. Always been a fan of Lowe"s but not anymore. There is zero customer service.Update: Lowes also installed the range hood. Recently I noticed when I turn on either the exhaust fan or light, the unit would move at the back like it was loose. I removed the mesh filter and tried to tighten the screws holding the hood up at the back. They would not tighten. Turns out they used 1/2' screws into just dry wall. I had to fix it myself.
    Anthony Snell
    Anthony Snell
    5 months ago
    Store Committed Credit Card Fraud "Don't Pick This Store For Online Pickup"I was charged for an item I never picked up. Had to get the credit card company to get my money back. Store Manger and Nicole never answer my calls. Please be careful of this store. Also, I was in a different state at the time they said I picked up the item.
    miki random
    miki random
    7 months ago
    Lowe's claim that they would cut wood to 'make your project easier' on their website but they will NOT do so.After I picked up my order at first Lowe's store, I asked them to help me cut the wood shorter. They said they was not able to do this because the saw was out of order. They advised me to go to another Lowe's store and let them help me cut it. However, when I travelled a long way to the Lowe's store at Chapel Hill, the manager told me they NEVER cut for customer's project. They only cut wood for you when it does not fit into your car. They refused to cut them shorter even if I offered to pay a fee. BTW, it was not a complicated cut. I just want to cut them shorter, one cut per piece of wood I bought.If they don't cut the wood for project, why did they not tell me that they can't at first store? Why claiming that they could do the cutting to make "your project easier" on their website? It is misleading and is a total waste of customer's time. If they do cut the wood at other stores, then NEVER go to the Lowe's store at Chapel Hill because they cheat their customers to make their job easier.
    Timothy Aull
    Timothy Aull
    1 year ago
    It is a home improvement box store... Could be better, could be worse. Nothing to complain about.
    R.E. Potter
    R.E. Potter
    1 year ago
    Great customer service by Christopher in Windows/Doors dept. Reasonable prices. Friendly staff in this store.

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