Kroger Bans Visa Credit Cards in some Divisions (Update)

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Visa Credit Cards banned at some Krogers

Kroger Bans Visa Credit Cards

Kroger is changing their credit card policy and will no longer accept Visa credit cards in some divisions due to “excessive bank fees” charged by Visa to the Kroger company. Update: Kroger has reversed the Visa ban in all its divisions effective October 30, 2019. 

Kroger Visa Ban Reversed
Kroger stopped accepting Visa credit cards in August 2018 at The Foods Co. Supermarkets in California. Now, Smith’s is added to the list to decline acceptance of Visa credit cards (effective April 3, 2019).

Smith’s has over 250 locations in seven states (Utah, Nevada, New Mexico, Wyoming, Idaho, Montana and Arizona). Customers will still be able to use Visa debit cards at checkout, as well as Mastercard, American Express and Discover credit cards and debit cards.  See all the details below.

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Smith’s Credit Card Policy

Due to excessive bank fees, we will no longer accept Visa® credit cards. We will gladly continue to accept Visa® debit cards, plus all other major credit and debit cards.

Why will Smith’s no longer accept Visa® credit cards?
Smith’s, a division of The Kroger Co., is charged excessive bank fees when Customers use Visa® credit cards at checkout. To help keep your grocery prices low, we’ve decided not to accept Visa® credit cards.

What payments will I be able to use at Smith’s?
We will gladly accept Visa® debit cards, including Health Savings Account debit cards. Plus Mastercard, American Express and Discover credit cards and debit cards. And as always, you can pay with cash or check.

How do I know if my card is a debit?
If your card can be used as debit, look for the word “debit” on the front of the card—typically near the issuer’s logo. Debit cards are typically linked to a checking, savings or prepaid account.

Will my Visa® debit card work if I don’t enter my PIN at checkout?
Yes! We will gladly accept Visa® debit cards even when the PIN is not entered. However, we prefer PIN entered transactions as they are more secure.

Will I need to enter a PIN if I use my Visa® debit card?
No, you will not need to enter your personal identification number at checkout, but we prefer you entering your PIN as that is a more secure transaction.


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