A lot of places which are closed because of the coronavirus are sending refunds to people who have pre-paid but a great many are refusing to do so. A few airlines gave refunds for canceled flights but until the FAA ordered them to do it other airlines were only willing to give you a credit for a future flight. Hotels are iffy. Some will refund your money if you pre-paid, others are refusing to. Personally, I am not directly in this situation as I haven't pre-paid for anything for myself. However, I am in it second hand because of Marina's daughters. Schools in Israel are free but lunches are not. Marina had to pay for her older daughter's school lunches in advance for the school year (children are not allowed to bring their own). Kindergarten, while mandatory for children over age 3, are not free. Marina's family could not afford either the school lunches nor the kindergarten, so I did. As both schools and kindergartens are closed down, I asked Marina today if she will get refunds for the days they are shut. She told me she tried to ask but nobody is working at either place, nor at city hall where she actually gave the money, so she can't get an answer. If she does get the refund I am not going to ask her for the money but I am going to tell her to apply it towards the cost of next year's fees. Are any of you in similar situations with schools, colleges, hotels, or any other places?