Family Dollar Family Dollar Frequently Asked Questions (Updated 7/23/16)


Admin Hottie
Trader Group
Updated: 7/23/16

These are the FAQ's that relate to shopping at Family Dollar Stores. Click on over to the official Family Dollar FAQ on their website to learn more about employment, investor relations, real estate, contractors, distribution centers, carrier questions, fleet questions and vendor/routing questions.


Q: Where is the nearest Family Dollar store?

A: Visit our Store Locator to find a Family Dollar store near you. You can search by zip code or by city.

Q: Can I purchase your products online at your website or over the internet?

A: At this time, Family Dollar does not offer our merchandise for sale on the internet. Please continue to shop for our everyday low priced merchandise at your local, convenient Family Dollar store.

Q: Do you accept checks?

A: Family Dollar accepts preprinted personal checks at most locations from the local trade area for the amount of purchase with proper identification. All checks are subject to bank verification.

Q: Do you accept debit cards or credit cards?

A: Family Dollar accepts PIN-based debit cards in most stores. We do accept credit cards in most of our stores.

Q: Do you accept coupons?

A: Family Dollar accepts coupons in most stores. Please click here for our coupon policy.

Q: What is the policy for returning merchandise at Family Dollar?

A: If you are not completely satisfied with any merchandise purchase at a Family Dollar Store, please return the merchandise (within 30 days) to any Family Dollar Store. If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s). Without a receipt, a Family Dollar return card will be issued. At stores that accept EBT food cards, any food items purchased with an EBT food card and returned without a receipt can be exchanged for other food items only.

Phone: 866-377-6420
Online: Contact Us