It looks like more and more grocery stores across the US are pulling out their self check out machines (AKA – USCANs) Big-Y groceries stores are the newest on the list it looks like as customer struggle with scanning their own products. I am not sure how hard it is to scan your own groceries, but then again I am used to doing it myself.
I tend to personally like USCAN machines for when I want to get in and out quickly without messing with standing in long lines or getting chatty with the cashiers (everyone has those days right?) However I have never found them to be great for using coupons, most USCAN’s changed how they process coupons a couple of years ago in my neck of the woods and require the cashier to enter the coupons, so really it is no faster to use the self check out lanes when you have coupons and in fact can take longer.
On the other hand some worry that self check outs take away jobs from real people and I hope that if stores remove shelf check-out lanes that means that they will hire more cashiers!
News article:
A Massachusetts-based supermarket chain is the latest grocery to get rid of self-service checkout lanes.
Big Y, which has 61 Massachusetts and Connecticut stores, opened self-serve lanes in 2003 to speed up the checkout process and save money. But a study found that the opposite has happened.
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Tags: Albertsons, Big Y, Kroger, Self Check Out, Self Checkout
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