
Originally Posted by
SarahL
I tried to use 4 of them the other day, with a large order of other items also. 2 went through fine, and 2 beeped and DID spit out a journal. The cashier showed me the journal that said the coupon used did not match the item purchased, and asked me what she should do (apparently she was a floor associate and not a cashier and didn't have the slightest idea). I told her the products DO match and showed her, and said every cashier I've had so far has just pushed it through.
She checked with several other cashiers who told her to push it through, then checked with a CSM who told her the same. She wasn't terribly willing but did it anyway.
It was just odd that of the 4 I tried to use, 2 only beeped for valid amount and 2 spit the journal. Weird.