booo cashier wouldn't give me overage

[bailey07]

so how much do You argue if cashier wont give you overage on a coupon? I had the $5 off sim. formula coupon got a bottle of it for 3.84 she told me I could only get credit for the 3.84. It was a free item and that's it. I just started couponing again and it's different when you have your mother and daughter with who aren't very willing to sit and watch me argue. So I didn't. I had other items of course and other coupons. Should I email copperate or is that futile?

thanks
carey

[mom2lucas]

Email corporate, or call the store and ask to speak to the manager. Stores just don't train their employees well until they get called out on it. Been there, done that with my Walmart.

[loladooder99]

I would have pulled out the coupon policy! I argue with them if i know i'm right. Cashiers don't always know what they are doing. I always have problems with formula checks,wic checks and bogo coupons.

[mrsjschultz]

Um, yeah, I'd call and complain and demand your overage. It's in their policy. Did you pull it out and show them?

[pasharain]

I hate when cashier's don't know their store's policies!!

[qpons4me]

I would have complained. Had a cashier just last night try to tell me I couldn't use a $5 hershey coupon because they items were not over $5. I told her it meant for it to total $5 not that the item had to be $5. Then as if she didn't look stooopid enough I asked her exactly what Hershey products she had found that were over $5. Sorry to vent on your thread but I work in the hospitality industry not at WalMart or WAGS but it seems I know most cashiers jobs there better than my own. Kinda sad. Thank God my CVS has a clue.

[CW&M Mom]

I would call corp. That being said...I typically just purchase something else to eat the overage. They are less apt to notice...less coupon drama for me

[bubbsguy221]

You should start at the store level. Corporate will help to but I find it is a polite thing to do. I give the store a heads up and if that doesn't help I call higher up.

[FreebieGal]

I would definitely complain. I had coupons for Degree deodorant for $1/1 and got the travel size that was $0.97 and had no problems using the coupons since I also had other stuff I bought.

[thickbluebug]

Me too! I ask for the manager of the day to actually meet me at customer service. Normally they phone their denials into the register or the csm radios.
Then I tell them my name and that I will sending a contact us form to corp. So please tell Mrs manager, XXXXXX was in here and had the same problem again. That she will see my complaint in 2 days,,,AGAIN.

You should start at the store level. Corporate will help to but I find it is a polite thing to do. I give the store a heads up and if that doesn't help I call higher up.