
Originally Posted by
momto8kiddos
Found this is the Walmart FAQ Stickie:
Q. Where can I find the information on the Immediate Response Team?
A. Information provided by VJWilson 27
Did you know you can call Walmart's home office (and even have a real live person answer the phone) and have their "Immediate Response" unit take care of you right then and there. (During normal business hours of 8am-5pm central) They will contact the store and get everything taken care of. Whether it's them not writing rainchecks, not accepting valid coupons, horrible customer service, not accepting printed coupons, etc. They really make stores stand up and take notice. This is NOT tied in with the 1-800 customer service number. It goes directly to the home base of Walmart. The number isn't really published anywhere... (Gee I wonder why ) Anyway, put it in your cell phone and if you ever have any problems give them a call. Sometimes even just the mention of calling "Bentonville" is enough to get them to straighten up.
479-273-4000