That is terrible! My thoughts for her family and friends both!
I found out today that one of our local BA's was killed in a four wheeler accident. Her name was Pat and she was one of the most outgoing, sweetest ladies I have ever met. This is one of the few Walgreens that I really loved going into and visiting with the BA's. Especially Pat. She will be missed alot and going into that Wags will never be the same. I was NOT HAPPY with the manager that was there today. She knows I am a couponer ( have never had any problems or run ins...she just doesn't like couponers) I just wanted to tell her that I was sorry about Pat and when I walked up to her said "excuse me" looked up and came REAL CLOSE to rolling her eyes at me!!! I told her I was sorry about Pat and she continued to act like I was a thorn in her side. She said VERY matter of factly "She will be missed" and continued doing whatever she was doing. Out of respect for Pat I am going to leave this one alone, as much as I would like to call and complain about her. Thanks for listening all, just a really sad day for me and many others.
That is terrible! My thoughts for her family and friends both!
That is sooo sad. :(
Brandy
How sad. What a loss. :sad: She sounds like a wonderful woman.
I have a hard time sometimes explaining to my friends how I am friends with some of my Wags BAs and managers. When you go in week after week and you chat and get to know them, they really become part of your life. I am so sorry to hear that you have lost a friend. I will keep all of you in my thoughts and prayers.
I am also sorry that the manager responded the way that she did. That must have hurt. Years ago, I was in a similar situation to the one that she was in. I lost a beloved coworker and customers would come in and ask about him right after he died. I hope I responded sensitively to their expressions of grief and sadness. I do know that sometimes I just said something similar to "he will be missed" and did not encourage a long conversation simply because I was dealing with my own grief and could not talk about him without crying and I was just trying to keep it together and get through my shift. I don't know her, so I don't know if that was what was going on. Just a thought.
One thing that we did was encourage our sad customers to bring a card to us for us to give to the family telling a fun memory of our friend or what he meant to them. We put them together in a book and gave it to his family. His mother says that it really helped her to be able to read about how loved her son was. Maybe you could bring a card to the store and ask them to give it to her family.
Again, I am so, so sorry for your loss.
Thank you so much for the card idea. I will do that for sure! I agree that it is hard for some people to understand how we do become friends with our Wags BA's. As far as the manager... I do wish it was because she was having a hard time herself(not that I want that for anybody) instead of seeming to be so cold about it. It was very hurtful because it seemed so disrespectful to Pat. I know it sounds strange to some that I was having a hard time getting in and out of the store without breaking down, but I knew you guys here would understand the whole situation. Thank you so much for your prayers!!
Wow, I didn't know this, my prayers for her family. I also live in Porter and go to Wags every week. I agree with you on the way certain employees treat me when I've used my coupons. I had to wait 15 minutes while one of them walked around the store to ask coworkers if the LAST pair of Airplus socks that I spotted on top of a box behind the cosmetic counter was on hold for one of them.
Her name was Pat. I loved going in and talking to her. Very vibrant and ALWAYS smiling!!! She has 6 children and 30 grandchildren. She was 57, but you would never have known it. Just an all around beautiful person!
Last edited by cbgo; 07-03-2010 at 02:33:27 PM.