Walgreens - question about Vicks RR.....and RR in general

[deals4jo]

Are these regional? I was under the impression they weren't. Although, I have no clue where to find info on the RR deals (officially). For example, the Kotex/Huggies/etc RR is still going on, but I only saw it in the ad last week - nothing about it this week. How are we supposed to know it goes all month?

So the Vicks RR - I figured out the scenario I wanted to use and I get there and only the liquid Nyquil and Dayquil qualify (at least, that's all that had tags stating so). We asked someone and they said the same. Our ad shows liquid nyquil & dayquil capsules. It lists, at the bottom, liquid nyquil/dayquil and vaporub. How am I supposed to figure this stuff out? lol



(edited to add...if its helpful, or there is anyone near me, I'm in Northwest NM)

(edited to add again...Sorry! I put this in the wrong forum! Hopefully a mod can move it?)

[nuffsaid]

well the rr is a beautiful thing, but taming it is like riding dragon, at the very least a fine art!

Anyways, you only know by hapening upon a tag and looking t the date on the bottom. And coming here. so if across the nation four people happpen upon tags nd report here the info, you know hav 4 times the info

so read, read, read, roll roll roll and welcome to WAG U!

[deals4jo]

But that was my problem lol I read read read everywhere the long list of Vicks items included in the promo lol Information I have locally is conflicting - the pictures don't match the words listed at the bottom of the ad, and what the WAG employee said doesn't line up with either :shrug7:

Do I just take a risk, buy the items (all listed in threads here as participating items) and pray the 10 RR print out? If I contact Catalina, will they be able to confirm which items are participating locally? Our store IS participating in the Vicks RR deal (buy $20, get 10 RR)....but they are saying ONLY liquid ny/dayquil.

Thanks for the welcome

[Mikki 316]

Many times, if the RR promo is a month long promo, it won't be listed in each weekly ad. So, just because it isn't in this week's ad, doesn't mean it's not still working. Also, it helps to know whether you're in a "large ad" or a "small ad" area. Look at your weekly sales circular and determine how many pages are in it. If it's only about 8 pages, then you're in the small ad area and some items included in the larger ads won't apply to your area (rare, but it IS a possibility).
Also, some stores aren't very efficient at placing shelf tags on RR items. You'll also find that some employees aren't very knowledgable about the RR program, including some Managers. (Not trying to be rude or mean to employees here). It all goes back to being properly trained, and just as with many companies, sometimes training is just a screaming session from the Manager or Loss Prevention about fraud or improper coupon use and the employees are intimidated and are afraid to take Qs or RRs or just don't know why something is, just that the LP or SM said it's a certain way. (Why a RR doesn't print, why a Q beeps, etc.)
Anyway, that's alot of info to take in at once, but hopefully you'll be able to catch on quickly here. Feel free to post your questions. Members here are very helpful.

[SavinWithCoupons]

take a chance... and if it doesn't print, just immediately return the items you didn't really want... if it does... you know what to keep buying LOL

[jrobertson911]

It truly is a hit or miss when you first start. I'd go by the wording and not the pictures. And like PP said....don't be afraid to do a return on the items if they don't generate the RR you expected.

Calling Catalina is also a hit and miss when it comes to finding out what items work and what items don't. They're not quick to respond to emails and calling them may make you even more frustrated. Like the mod stated, many managers and employees don't know what the deals are so don't solely rely on their guidance.

[deals4jo]

Thanks :) I'm in the short ad area I guess. I was wondering about that. Generally speaking, do short ad areas get the sales in the long ads? Or do we get the short ad because we get different sales?

I guess I'll just do a test purchase with the intention of returning the items. Even if the RR prints out, I'll have to return them just because I don't want to risk losing my coupons (I thought that stores were supposed to refund the amount of the mq too, but this Walgreens doesn't).

I could also go to our other Walgreens. At the one I have been going to, the manager didn't really know what the Catalina machine was - didn't realize other stores had it too. They told me it was fine to use a kimberly-clark rr on kimberly-clark products. They also left up the colgate sale tags from last week, so at least I benefited from that one (they ended up refunding $15 on 5 tubes because of the sale price/rr last week).

[deals4jo]

I had the hubby stop on his lunch hour to do a test purchase (using no coupons) and the 10 rr printed So now we just need to take that back and buy it again lol