Walgreens - Policy if item rings up incorrectly?

[chrisk8]

What is the Walgreens policy if an item rings up incorrectly? I tried to buy Culturelle w/the BOGO sale tonight and it didn't ring up BOGO. The cashier looked at the ad, agreed that I had bought the correct items, and ended up having to key it in as 2 different items ($20 and $2.49) to equal the cost of one box. She had a tough time fixing the error but did ultimately figure out how to do it. Does Walgreens have a policy of giving you the item for free if it rings up incorrectly or anything? If they do, how would that work with a BOGO sale where it didn't ring up BOGO? Thanks.

[Mikki 316]

They don't have a policy, if you mean do you get the item free, then no. They just manually adjust the prices.

[wendyroo2001]

If they did I would get everything free. I have to watch every single item and if I don't catch it before they complete the transaction they have to call the manager to photo to fix it.