IDK, WAG's is just so iffy!!! Today, my daughter did my shop for me and was given a hard time about (a) using the coupon for the diabetic monitor and receiving the $5 RR, (b) being able to use 2 RR's in one transaction, (c) she was supposedly have shopped there yesterday and bought 2 monitors and "got away with it when it is supposed to be 1 per day" (she didnt shop yesterday, only today...she hates WAG's and hates for me to send her there)....I really dont know if I want to keep shopping at WAG's cuz it just seems like my blood pressure rises with each ordeal...I have heavenly experiences at Publix, CVS, and Target...I dont like making a mountain out of a mole hill but it only takes 1 rock to create an avalanche....If they are going to limit me to one RR used per day or 1 transaction per day, then, I dont need to shop there....Believe it or not, there are times I honestly forget to buy an item and have to go back and buy it....So, are they trying to say, come back tomorrow for that gallon of milk or that loaf of bread (which for some reason, always seems to be the 2 items I forget to purchase and almost always have to go back and buy)......On another note, there is a word that we hate use when stores monitor certain people, it's called "profiling"....Unbelievable that you would want to use the word racial in front of it but instead you now have to put the word coupon "profiling"......Some stores are just not coupon-friendly and hate to see coupon users coming...(I was in Target last week taking advantage of the cereal deal and the male cashier was checking my cousin out and took her coupons, scanned them and actually threw them in the trash...We both were shocked...My cousin asked, "Aren't you supposed to keep those in your drawer?" He was like, no, we throw them away...I told him, no you supposed to keep them cuz this is how your store gets their money back.......My point is stores want to allow us to use coupons and take advantage of all the deals being offered but often time, they don't want to take the time to provide the necessary training or info to their employee's......If it makes you feel better to complain, then by all means and write your letter and complain....I personally would act like a CSI agent and get my proof that it is just me there doing this too....All it takes is one person to get the ball going, how else have so many negatives in society been corrected... (on a side note, only you know the exact details of what transpires each time you shop....we can blog and chat about how all is unfair but end the end, we can only speculate and side with you...something similar to what the D/M does with the S/M....they know the S/M but don't know you....If the S/M say you are this way, then you must be convincing or show proof to the D/M of how things really are)