 walgreens problems--long--edited
Just to let you know, the 18 receipts were just some transactions divided up. I was in the store a total 8 times, I think, just several broken up transactions.
Also, thanks for all the different opinions. I do only have one store in town, so I don't want to burn any bridges.
I was stopped by the manager of my one and only local store. He said that I've been coming in too much and that if this continues, he might have to ban me from the store. This is the letter that I wrote today to him. I'd like to mail it out tomorrow or Monday, but I would also like to have constructive opinions about it.
I was surprised yesterday when you stopped to talk to me on Friday, October 30, 2009, and I was unprepared to respond to you. Sometimes I have a hard time thinking on my feet, so I thought I could express my feelings in a letter. I really would like to feel welcome in my local store, and not feel like I am ostracized or looked down upon.
First of all, I would like to say that almost every deal I bought this week was actually a monthly special that has been available all of October. As far as I could tell, all items, except the Trident Layers, have been and still were as of Friday, fully in stock. For the weekly deals, if I looked at my receipts correctly, I bought 4 Poligrip for my mother-in-law, 4 Dulcolax to try myself as well as 1 Beano. I didn’t even get any of the Quaker products as none were available when I wanted to get them.
Also, I try to be very polite and let others go ahead of me. I’ve tried to make it a point to not tie up any lines and have everything ready when it is my turn. This would be one of the reasons I might be in the store longer than other shoppers on any particular day. Also, I like to buy my cold products right before I go home, so I could be in the store a second time a lot of days. I will admit that I was in the store a lot this week as this was the last week of the monthly specials. I did look at my receipts, and, if I counted correctly, I had 18 receipts, but I think 2 had only milk and 2 had pizza and one other item. When I was in Texas recently, I went to one Walgreens, and I had 7 different transactions. No one said a word and thought I did great, and I even bought more than one of the same items but on different receipts.
In addition, I have been very willing to share coupons and deals with other and cashiers. I give many of the cashiers coupons for different items and have been known to give a customer a coupon for an item(s). Specifically, I remember a certain unmarked candy deal where you bought 2 candy bars and got a soda free. After I shared the deal with some of the cashiers, the next day the unmarked candy boxes was all empty.
In regards to the carts/baskets left in the store, I have to say that twice this week I was called back to work because someone was sick. I literally didn’t have time to put anything back, and one time I didn’t even have time to come back in to tell the cashier. I honestly didn’t think anything about the baskets because a couple of times I had to leave and would say I would put this back and be back later to get what I need. I was cheerfully told that there was no problem and that person would keep it so I could buy it when I returned. Thus, I had no idea that I was doing something against your store rules, but I do apologize for leaving the two carts this week as I was called back to work.
As to the issue of rain checks, I would be happy to bring in all the rainchecks that I can find. I find that I very seldom use the rainchecks. They seem to be something that I like to collect but very seldom use. I think I used three rainchecks this month, which doesn’t seem too excessive.
Lastly, have you approached anyone else about limiting their purchases? For example, I have heard several cashiers say, if some item is gone, “Well, some lady came in and bought 6 of “whatever”, so they’re all gone.” I know there are many other people besides myself who like to get in on the deals. There was a lady this week who looked like she had about 6 of the clearance appliances. As far as I know, she was allowed to purchase all of them, no limits set.
In conclusion, I would still like to be able to do buy some of the good deals. I feel like I spend a large amount of money at your store as I buy all my milk, pizza, and other sundry items. Obviously I don’t want to be banned from the store, and I don’t want to feel like a pariah in my local store. I would definitely like to have a good relationship with all the workers and management. I did send a very generic email to corporate headquarters asking about a general situation such as this because I was so upset last night and all day today. I hope this letter helps to explain what I have been doing this week.
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Re: walgreens problems--long 
Very, very well written.
I'm a Cheesehead any whey you cut it! 
Coupon Queen In Training
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