Walgreens - no RR if you use a RR? On a different item?

[wvumountaineergirl]

I tried to use my $1 RR from pens a couple weeks ago tonight to purchase Vitamin Shampoo tonight, and the cashier told me if I used it, I wouldn't get my RR. In fact, she got into an argument with the guy in front of me about the very same issue - and told him that he was upsetting her and he had to leave!

Is this corporate policy now?!

[rvdbjd]

That cashier was wrong.

[wvumountaineergirl]

Thank you! That's what I thought, but since was arguing with the guy in front of me, I didn't want to make an issue of it. But I will definitely be calling corporate!

[Domestic Gal]

I thought the vitamin shampoo RR did not start until today?? That is why you did not get a RR.

[LilLaurie]

In our Walgreens, if you use an RR or a manufacturer's coupon for the item, they will not give you the new RR. Been round and round with them about that. I usually go to CVS, they are much more understanding.

[moneysaver3]

In our Walgreens, if you use an RR or a manufacturer's coupon for the item, they will not give you the new RR. Been round and round with them about that. I usually go to CVS, they are much more understanding.

Do you mean that it prints but they refuse to give it to you? I'd be on the phone with Walgreens corporate WHILE I was in the store...and still at the register. AFTER I had taken a picture of the RR that printed out (& they had refused to give me).

Amy

[touchdown6]

Yes, that is just a cashier making up rules. I just used 8 Garnier RR to pay for my Skippy and Ragu this a.m. and my new $10 RR popped out!

Liz

[wvumountaineergirl]

It was after midnight, so the Vitamin shampoo deal was working. The cashier refused my $1 RR, so I don't know if it would have still printed.

Funny thing is, I went this morning and a different cashier didn't bat an eyelash when I handed her my RR that the other cashier refused.

[Florab]

Ive stopped going to Walgreens for just these reasons--- their RR program gives too much aggravation Its a different story in every store and corporate, when you call them, tells the manager to call you and he tells you the same story over the phone Im done with them!! CVS is far more shopper friendly

[Brennemom]

Went to Wags yesterday.
Was told if I paid with ANY RR the RRs wouldn't print.

Bought 4 Crest and Listerine. Paid with RRs.
Nothing printed. They were from last week so not same product or manufacturer.

I returned the items immediately (they refunded cash since the RRs were "already in the system")

I then repurchased them for cash. The RRs printed no problem.
In fact, I received a $5 RR for the Crest (per the ad); a $1 for the Listerine (per the ad); AND a $2 one. Since I only purchased the Crest and the Listerine I have no idea why a $2 printed. Except to compensate me for my time. :-)