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Old 05-21-2009, 12:26:49 PM   #531
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Default Re: Have a Walgreens Question? Ask it here

You can fill out the form or call the toll-free number if you don't want the RR for a few weeks. I find it a LOT easier just to return the product that didn't trigger the RR.

Originally Posted by stephabell View Post
Sorry if this has already been asked somewhere or if this is in the wrong spot...

Yesterday, I used the $5/$25 coupon to basically buy all the RR earners this week. So, the Skintimate, Balsam hair color, Right Guard, Benefiber, Band-Aids, and Bayer. All my RRs printed for everything except the Band-Aids. The manager came over, and I showed her the ad and my receipt. She left, came back, and told me that there wasn't a way for her to print out the RRs, but I could submit this form by mail for it, and she gave me a form. Is anyone familiar with this form? Will I receive a RR, cash, or gift card? Is it worth filling out this form, or should I just return the Band-Aids I bought? I've never seen this form before. In the past when my RRs haven't printed, they have just returned my items and re-rung them to get the RR to print. Failing that, I think one time they gave me cash.


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Old 05-21-2009, 02:56:43 PM   #532
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Default Re: Have a Walgreens Question? Ask it here

Originally Posted by stephabell View Post
Sorry if this has already been asked somewhere or if this is in the wrong spot...

Yesterday, I used the $5/$25 coupon to basically buy all the RR earners this week. So, the Skintimate, Balsam hair color, Right Guard, Benefiber, Band-Aids, and Bayer. All my RRs printed for everything except the Band-Aids. The manager came over, and I showed her the ad and my receipt. She left, came back, and told me that there wasn't a way for her to print out the RRs, but I could submit this form by mail for it, and she gave me a form. Is anyone familiar with this form? Will I receive a RR, cash, or gift card? Is it worth filling out this form, or should I just return the Band-Aids I bought? I've never seen this form before. In the past when my RRs haven't printed, they have just returned my items and re-rung them to get the RR to print. Failing that, I think one time they gave me cash.
I'd recommend calling Catalina Marketing with your recipt # (RFN) and have them mail it to you. It takes a while, but the RR won't be printed for yesterday's date, so it won't be expired. You'll have time to spend it.
The only other recommendation would be as johnfdeluca said, and return and rebuy.
You can find the contact info for Catalina in the Walgreens RR FAQ thread. LINK to Walgreens Catalina / Register Rewards FAQ
Q: My RR/Catalina didn't print. What do I do ?
A1: The store will give you a form to fill out and mail in to catalina
A2: 1-888-8coupon, option 3
A3: use the online form: Contact | Catalina Marketing
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Old 05-24-2009, 08:48:47 AM   #533
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Default Re: Have a Walgreens Question? Ask it here

How long are RR usually good for? I've never gotten a RR deal for the simple fact that I'm afraid I will get all these RR and then have to use them by the next week....and then what if there was nothing good that I needed or wanted in the next week ad.
How long are they good for after they are printed?
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Old 05-24-2009, 08:55:48 AM   #534
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Default Re: Have a Walgreens Question? Ask it here

Originally Posted by BARGINSHOPS View Post
How long are RR usually good for? I've never gotten a RR deal for the simple fact that I'm afraid I will get all these RR and then have to use them by the next week....and then what if there was nothing good that I needed or wanted in the next week ad.
How long are they good for after they are printed?
2 weeks
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Old 05-26-2009, 12:29:07 PM   #535
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Default Re: Have a Walgreens Question? Ask it here

I see that there is a FAQ & "Coupon Rules" posted. Does anyone know if this came from Walgreen's? I am very frustrated with them right now. Everytime I go to my local Walgreen's they tell me something different about their coupon policy. In fact, half the time I leave and different members of staff are going back and forth about what the policy is. So, I contacted Walgreen's and asked for a copy of their coupon policies in writing. They said they have no coupon policies. Any info on this would be greatly helpful. I don't want to stop shopping there, but it is just too much of a hassle at this point. Thanks in advance for any insight on this issue!
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Old 05-26-2009, 01:13:59 PM   #536
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Default Re: Have a Walgreens Question? Ask it here

Originally Posted by elizabeth View Post
I see that there is a FAQ & "Coupon Rules" posted. Does anyone know if this came from Walgreen's? I am very frustrated with them right now. Everytime I go to my local Walgreen's they tell me something different about their coupon policy. In fact, half the time I leave and different members of staff are going back and forth about what the policy is. So, I contacted Walgreen's and asked for a copy of their coupon policies in writing. They said they have no coupon policies. Any info on this would be greatly helpful. I don't want to stop shopping there, but it is just too much of a hassle at this point. Thanks in advance for any insight on this issue!
Sorry. Walgreens really doesn't have a corporate/chain-wide coupon policy. WAG Corporate has some general guidelines (which are reflected in the FAQ thread). They allow store managers to make the "rules" for their store. The FAQ info came from general answers we have received from Walgreens corporate over time, as well as the experience of members here. Depending upon the number of stores in your area, you could possibly find different "rules" in each store. There seems to be some continuity within the same district (District Mgmt), but until you "know" your area's store personnel/rules, it can be quite frustrating. Don't give up. It will only take a short time to know the rules in your area. Then you can find some awesome deals at Walgreens.
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Old 05-26-2009, 08:30:43 PM   #537
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Default Re: Have a Walgreens Question? Ask it here

I don't mean to be lazy but I just can't look through 51 pages to find the answer to my question so can someone help me please?

What time do 24 hour Walgreens honor the new ad prices for the next week? i.e. Midnight Sunday morning, 6 am Sunday morning...? Help! Thanks a million!
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Old 05-26-2009, 08:46:56 PM   #538
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Default Re: Have a Walgreens Question? Ask it here

Originally Posted by j7believe View Post
I don't mean to be lazy but I just can't look through 51 pages to find the answer to my question so can someone help me please?

What time do 24 hour Walgreens honor the new ad prices for the next week? i.e. Midnight Sunday morning, 6 am Sunday morning...? Help! Thanks a million!
It will be midnight. Also, stores that are not 24 hour usually change prices over in the early evening. Some of my stores Sunday prices begin at 3 in the afternoon Saturday. However, some stores RR's do not print until 8 am. It depends on the store.
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Old 05-28-2009, 10:09:42 AM   #539
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Default Re: Have a Walgreens Question? Ask it here

Would like some quick clarification on overages, if possible.
I know it's YMMV, but my Wags had Natural Instincts hair dye on sale for 2.24. I had a few of the $4/1 coupons so I thought, "cool, free hair dye". I wasn't expecting any overage given back to me, but I was under the impression they could mark the coupon down (or whatever it's called) so that it would be free. I was wrong. The cashier said they couldn't accept a coupon with a value higher than the price. Is this true/the norm, or do you think it's worth me asking a manager/cust. svc about and that maybe this one cashier didn't know how to properly handle it?

TIA.
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Old 05-28-2009, 10:46:05 AM   #540
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Default Re: Have a Walgreens Question? Ask it here

I've had stores give me the overage, another mark the coupon down and yet another price the product up. I think it is worth talking to the store manager first and then go from there. He needs to choose one of those ways and let you know his store's policy.

There was a link somewhere in this forum that a I believe an Ohio reporter wrote. It has questions and then the answers given by customer service. I carry around a copy of it just in case. It states to adjust the coupon down. If I'm not getting overage I prefer this way because the other way increases the tax.

You might try emailing corporate and just asking about coupon usage without going into detail about your particular store. This way you have a copy addressed to you and the name from customer service for verification.
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