Have a Walgreens Question? Ask it here

[Critter66]

Originally Posted by love2save I drove past a brand new Wags near where I work & the outside sign said "Join our savings club" anyone know what this is??? Is it something new? I hope so.

I think they have some type of savings club that ties in with prescriptions and I think pushes the Walgreens brand items.

[love2save]

thank you. I was hoping it was something new cause their ads havent been so great since they stopped easysaver. lol

[coupon*clipper]

Ooooooo--interesting! I'll be keeping my eyes peeled for more info at my wags. :-)

[Josiology]

I have a question.

I dropped some film off today and wanted to use the following coupon:

50%off any exposure roll, 4x6 prints. Valid now thru December 31,2009. One hour availability based on capacity. From original 35mm, APS roll, or single use camera. Limit one per customer. Not valid in Puerto Rico. Subject to rules of use. Not valid with any other discounts or offers, unless specified. Coupon void if purchased, sold or bartered for cash.

The cashier refused to accept the coupon because it wasn't used when I dropped off the film, rather when I picked it up. It doesn't specify that coupon need to be presented when dropping off, but it does say "subject to rules of use"...?

Does anyone know if this is Walgreens standard policy when redeeming coupons for photo processing? Is it stated anywhere in writing? I've looked through the FAQ here and all over the Walgreens site, but haven't found anything helpful...I mean, how was I supposed to know?

Do ya think it's worth me calling customer service over? (using this coupon would have saved me $6.00 and I probably won't ever have a need to use the coupon in the future because I'm all digital...this was my last roll of film from my pre-digital life)

TIA

[coupon*clipper]

Originally Posted by Josiology I have a question. I dropped some film off today and wanted to use the following coupon: 50%off any exposure roll, 4x6 prints. Valid now thru December 31,2009. One hour availability based on capacity. From original 35mm, APS roll, or single use camera. Limit one per customer. Not valid in Puerto Rico. Subject to rules of use. Not valid with any other discounts or offers, unless specified. Coupon void if purchased, sold or bartered for cash. The cashier refused to accept the coupon because it wasn't used when I dropped off the film, rather when I picked it up. It doesn't specify that coupon need to be presented when dropping off, but it does say "subject to rules of use"...? Does anyone know if this is Walgreens standard policy when redeeming coupons for photo processing? Is it stated anywhere in writing? I've looked through the FAQ here and all over the Walgreens site, but haven't found anything helpful...I mean, how was I supposed to know? Do ya think it's worth me calling customer service over? (using this coupon would have saved me $6.00 and I probably won't ever have a need to use the coupon in the future because I'm all digital...this was my last roll of film from my pre-digital life) TIA

I would argue the point that: 1) nowhere does it state the q must be presented when ordering/dropping off film, and 2) q's are generally presented when we are paying for an item. So how are you supposed to magically know to present a q ahead of time? Good luck, I hope you can get some of your $$ back.

[irishlass]

I would talk to the Store Manager.........good customer service to take care of the customer.... ya think they would honor it....geezeee what is wrong with these stores

[smooches28]

I'm new to this couponing but I had no problems at CVS... Wallgreens had the HIP products bogo. I had 2.00 coupons off. They would only let me use only 4 instead of 8 the total that I bought, Last week Cvs let me use 8 coupons for 8 HIP. 7.99-4.00=3.99 for 4 and 4 free!! Is this an ongoing policy with Walgreens?? Not to let you use coupons on the free product??

[irishlass]

Originally Posted by smooches28 I'm new to this couponing but I had no problems at CVS... Wallgreens had the HIP products bogo. I had 2.00 coupons off. They would only let me use only 4 instead of 8 the total that I bought, Last week Cvs let me use 8 coupons for 8 HIP. 7.99-4.00=3.99 for 4 and 4 free!! Is this an ongoing policy with Walgreens?? Not to let you use coupons on the free product??

It is a YMMV using 2 coupons on a bogo, some stores will allow it, while others won't. Don't feel alone..........mine won't do it either

[Erikamomof5]

The 3 that I live near will only take one coupon for BOGO items too. I can't tell you the last time I darkened the door of Walgreens. Since the end of the ESR program, it just hasn't been worth it.

[stephabell]

Sorry if this has already been asked somewhere or if this is in the wrong spot...

Yesterday, I used the $5/$25 coupon to basically buy all the RR earners this week. So, the Skintimate, Balsam hair color, Right Guard, Benefiber, Band-Aids, and Bayer. All my RRs printed for everything except the Band-Aids. The manager came over, and I showed her the ad and my receipt. She left, came back, and told me that there wasn't a way for her to print out the RRs, but I could submit this form by mail for it, and she gave me a form. Is anyone familiar with this form? Will I receive a RR, cash, or gift card? Is it worth filling out this form, or should I just return the Band-Aids I bought? I've never seen this form before. In the past when my RRs haven't printed, they have just returned my items and re-rung them to get the RR to print. Failing that, I think one time they gave me cash.