Have a Walgreens RR/Catalina Coupon Question? Ask it Here

[jojopotato67114]

Yesterday I went to Walgreens and purchased several items. Included in those items was $20 worth of Clorox products. 4 clorox wipes, 2 clorox oxy clean stain treater, and 2 soft scrub with clorox. All products were pictured in the ad but the $5 RR did not print out. The cashier said maybe it was because I used coupons. I told her I didn't use any clorox coupons and even if I had, it would still print because I used 4 $1 Kellogs coupons and the $3 RR printed. Anyone else having trouble with the Clorox RR? Thanks in advance.

[scrapbooker46]

okay it's been a while since I have done any WAG deals.
I went to WAGS tonight and was going to do the cereal deal. I had to go get a clerk to see which variety of cereals were included in the 4/10. There were no signs. The manager said just the ones pictured. I proceeded to pull a couple of boxes off the shelf and grabbed my MQ. He told me that if I use my MQs I would not get my RR because I had to spend $10.00. I explained it was quantity not $. He wanted to argue I just put the boxes back and left.

I know somethings have changed since this summer when I was doing WAGS big time.
Question 1: if it is quantity, example 4/10 get 3RR MQ should not effect my RR?

Question 2: if it is a $ amount, example buy $20 get $10RR does the amount have to be before MQ or after?

Question 3: What variety of special K, rasin bran and shredded wheat are eligible?

Thanks
Shelly

[slickcat79]

I'm posting on behalf of an HCW lurker (come out and join us, J...we have cookies!), who has been running into problems using RRs, even with managers involved. Her experience:

I was told just last week (by a WAGs AM) that the $$ off your next visit RRs that we get from Walgreens are not really manufacturer's coupons as stated right on them. If this IS true, that means that WAGs is not getting reimbursed for them from the manufacturer. This would explain all the problems that many have had using coupons to obtain them and using coupons and RRs to roll them because loss prevention would come into play. If the store is not getting reimbursed by the manufacturer for them, then each and every time we roll one it would be a loss of whatever the face value of the RR is to the store.

I'm kind of trying to figure out WHY WAGs is offering these great ways to save money, but then have many managers across the country who do everything that they can to prevent people from getting them and/or using them.

Would you mind posting a question to Irishlass verifying that the $$ of your next visit RRs are in fact manufacturer's coupons (meaning that WAGs gets reimbursed for them by the manufacturer)? If not, who pays for the face value of the RRs? If is is actually WAGs that covers the cost of the RRs, this would explain A LOT!!

So...are RRs redeemed to the manufacturer like coupons? Is there some sort of more complicated cost/profit sharing going on? TIA!

[irishlass]

I'm posting on behalf of an HCW lurker (come out and join us, J...we have cookies!), who has been running into problems using RRs, even with managers involved. Her experience:



So...are RRs redeemed to the manufacturer like coupons? Is there some sort of more complicated cost/profit sharing going on? TIA!

The only RR that Walgreens doesn't get reinbursed for are the Walgreen ones, like when they had the spend 25 get a 5RR, that was Walgreen sponsored and Walgreens ate the cost of those, along with the holiday RR's.

Walgreens is getting reinbursed for RR that are from the manufacturer. They are just like mfg coupons only called RR.

HTH

[itsabitsy]

I haven't had any problems getting my RR to print, but I did have a problem trying to use them. Is there a limit on how many you can use at one time? and I thought you can put any overage using RR onto a gift card?? Is that not true?

Example, I had $35 RR, my bill came to $32....but I was only able to use $25 in RR

confused:shrug7:

[kcuts]

I haven't had any problems getting my RR to print, but I did have a problem trying to use them. Is there a limit on how many you can use at one time? and I thought you can put any overage using RR onto a gift card?? Is that not true?

Example, I had $35 RR, my bill came to $32....but I was only able to use $25 in RR

confused:shrug7:

I am sure some one with more knowledge than I will comment but I this is a YMMV thing, one of my regular stores will let me use 2 at once, the other will only let me use 1 at a time although they have always been really nice about letting me split my purchase into 2 orders so I could use 1 with each order. I am never able to roll it onto a gift card.
You could always ask the manager at your store how many they allow you to use at once.

[bargain freak]

I am so glad I found this site! Thanks so much for all the info! Walgreens employees are not as well informed as you are! It is great to find out the answers to some of my questions so easily. Also, my Walgreens has posted on the cash register that register rewards will not print if you use manufacturer's coupons in the transaction. According to what I have read on this site, this is not correct. I have been told this before and had to take out my manufacturer's coupons and just lost the value of them. The one time I e-mailed Walgreens I never received a reply other than the message received automatic reply. I have missed register rewards several times and have never been told about the Catalina form.

One thing I haven't seen, though, is why register rewards sometimes print only after the next customer's first item is scanned. This has happened to me at least twice and I really don't understand why. Any ideas?

[irishlass]

I am so glad I found this site! Thanks so much for all the info! Walgreens employees are not as well informed as you are! It is great to find out the answers to some of my questions so easily. Also, my Walgreens has posted on the cash register that register rewards will not print if you use manufacturer's coupons in the transaction. According to what I have read on this site, this is not correct. I have been told this before and had to take out my manufacturer's coupons and just lost the value of them. The one time I e-mailed Walgreens I never received a reply other than the message received automatic reply. I have missed register rewards several times and have never been told about the Catalina form.

One thing I haven't seen, though, is why register rewards sometimes print only after the next customer's first item is scanned. This has happened to me at least twice and I really don't understand why. Any ideas?

:shrug7: Not a clue on that one. I notice most print after the transaction is done. If a cash deal the drawer/till has to be closed for the RR to print.

[ATLmom]

In the RR thread for this week it lists Neo Synephrine nasal spray as being part of the buy $20 get $10 RR. But in my ad for this week I don't see the neo Synephrine listed. Is it really part of the deal even if it's not in my ad? And how do you know?

[irishlass]

In the RR thread for this week it lists Neo Synephrine nasal spray as being part of the buy $20 get $10 RR. But in my ad for this week I don't see the neo Synephrine listed. Is it really part of the deal even if it's not in my ad? And how do you know?

In my ad it doesn't show a picture of neo-synephine but does list it. Look at page 11 under the alkaseltzer for $5.00
HTH