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[molina]

This is a general RR question:

Is there a rule of thumb to follow on the best way to roll one RR deal into a different RR deal? I always seem to have trouble deciding which item to purchase first, and then which item to roll that one into...:sad:

[irishlass]

Originally Posted by molina This is a general RR question: Is there a rule of thumb to follow on the best way to roll one RR deal into a different RR deal? I always seem to have trouble deciding which item to purchase first, and then which item to roll that one into...:sad:

I start with the cheapest product..........like chapstick, then roll chapstick RR onto softsoap. From there...... I play it be ear as to what is out now that I want or what is coming up the next week or two that I can roll my RR into.

I am sure we all do it different, I am sure others will post their way of doing it

[niecey1996]

I had a bad experience last night at Wags...the cashier that was there is normally very friendly...well last night I don't know if he had a bad night or if I had done something (if I did I don't know what it would have been) but I did 4 or 5 trans and on the last one I got the Coke, candy bar, chapstick and Softsoap b/w. Well, when the thing for the free b/w started to come out there was a strange sound from the machine and he Ripped the catalina for the free softsoap!! Then he started to throw it away!! But I asked him if I could have it, (I should've talked to the manager then but I really didn't want to make him feel like I was trying to cause him trouble because I think he's a really nice guy...most of the time...so I just left. BUT....then when I started thinking about it on the way home I realized that I didn't get my RR's from the Chapstick!!! :( So what do I do now? Is there still a way for me to get that or not? The cashier was saying that the machine was out of paper but I think it may have just been jammed, but I don't know that for sure...I wonder if my RR printed after they got the machine working again after I had already left!?!? Do you have any ideas on this Irishlass or someone? TIA ;)

[irishlass]

Originally Posted by niecey1996 I had a bad experience last night at Wags...the cashier that was there is normally very friendly...well last night I don't know if he had a bad night or if I had done something (if I did I don't know what it would have been) but I did 4 or 5 trans and on the last one I got the Coke, candy bar, chapstick and Softsoap b/w. Well, when the thing for the free b/w started to come out there was a strange sound from the machine and he Ripped the catalina for the free softsoap!! Then he started to throw it away!! But I asked him if I could have it, (I should've talked to the manager then but I really didn't want to make him feel like I was trying to cause him trouble because I think he's a really nice guy...most of the time...so I just left. BUT....then when I started thinking about it on the way home I realized that I didn't get my RR's from the Chapstick!!! :( So what do I do now? Is there still a way for me to get that or not? The cashier was saying that the machine was out of paper but I think it may have just been jammed, but I don't know that for sure...I wonder if my RR printed after they got the machine working again after I had already left!?!? Do you have any ideas on this Irishlass or someone? TIA ;)

It could have been out of paper :shrug7:....... but I don't understand why he ripped up the catalina for the free one. I would contact the Store Manager and let him know your didn't get your RR and your Soft Soap Catalina.

[niecey1996]

Originally Posted by irishlass It could have been out of paper :shrug7:....... but I don't understand why he ripped up the catalina for the free one. I would contact the Store Manager and let him know your didn't get your RR and your Soft Soap Catalina.

TY!!

[jenrose]

Ok, I went to Wags last night and bought 4 different things that should have had RR's but only 2 of them printed. Now What?:shrug7: Do I have any options?

I'm new to this. Any help would be appreciated.

[FunnyFace]

Originally Posted by jenrose Ok, I went to Wags last night and bought 4 different things that should have had RR's but only 2 of them printed. Now What?:shrug7: Do I have any options? I'm new to this. Any help would be appreciated.

Did you purchase your RR producing items in separate transactions or for example did you purchase two Shaving gels in one transaction? If you buy more than one deal of the same deal in one transaction only one RR will print.

The only other thing I can think of is if you used the first RRs on the second transaction of the same items. If so, that is the reason.

[jenrose]

Originally Posted by FunnyFace Did you purchase your RR producing items in separate transactions or for example did you purchase two Shaving gels in one transaction? If you buy more than one deal of the same deal in one transaction only one RR will print. The only other thing I can think of is if you used the first RRs on the second transaction of the same items. If so, that is the reason.

This was my first purchase at Wags. I bought the Listerine (2) for the RR, I bought the Pepsi (4-12pks) for the RR, I bought the chapstick (1) for the RR and I bought the Shave Gel (1) for the RR. I only got the RR for the chapstick and the pepsi. The ones for the listerine and the Shave Gel did not print.

[FunnyFace]

If the Listerine and Edge were the right ones then there must have been a glitch. You can do one of three things:

Explain the cat did not print and show your receipt to see if they will credit you that amount

Return the Edge and Listerine and try again

Call the Catalina company and they will send you a check if everything matches up on the receipt

[jenrose]

Originally Posted by FunnyFace If the Listerine and Edge were the right ones then there must have been a glitch. You can do one of three things: Explain the cat did not print and show your receipt to see if they will credit you that amount Return the Edge and Listerine and try again Call the Catalina company and they will send you a check if everything matches up on the receipt

Thanks, I emailed Catalina a little while ago to see what they say. I can't easily just return them since I used coupons as well and that would get messy. Although I have been reading a lot of posts today about this and it seems to me that several people have had problems when they expect more than 2 RRs to print. But that just may be a fluke.