Walgreens: No $5/$25 catalina!!!

[kimrip]

I went after work tonite to a 24 hr store. My total before Q's was $27.xx, after q's it came to $4.xx. NO CATALINA!! Of course the girl starts with the whole "you used coupons" routine. (I think the machine wasn't working!) Is there a way to call the 1-800 number for the catalina Co to get it? I had such a crappy night at work, and just wanted to go home rather than have her void and re-ring me to prove I was right.
Kim :frown:

[kathkeane]

Same thing happened to me at Walgreen's tonight. And of course they told me it was because I used a coupon.....so they re-rang everything up without the coupon and it did not print that way either. I did get the 2 dollar RR from the two cokes and a sprite 12 packs, the 5 off 15 worth of two orange juices, 4 lifewaters and 4/5 pepsi products, but the 5 off 25 never printed - no matter HOW she rang it up. She just gave up and gave me the two 5 and 1 2 dollar catalina. We called it a night. We were both too tired to figure it out :)

[Brennemom]

They're wrong. You can call or email the Catalina company. Contact | Catalina Marketing
But it takes FOREVER to get it when the mail it to you.

I went today and paid $4.18 on my GC after coupons and a RR. I got a $5 RR back. No questions or issues at all! I love my WAGS.

[Coupon Crazy Lady]

They're wrong. You can call or email the Catalina company. Contact | Catalina Marketing
But it takes FOREVER to get it when the mail it to you.

I went today and paid $4.18 on my GC after coupons and a RR. I got a $5 RR back. No questions or issues at all! I love my WAGS.

Can you call on them, too, even though they are the holiday bucks? I bought a $25 Entertainment Book, used the $10 off Wags coupon - nothing printed. Is this a valid item to produce a RR?

[Shadowchasy]

Can you call on them, too, even though they are the holiday bucks? I bought a $25 Entertainment Book, used the $10 off Wags coupon - nothing printed. Is this a valid item to produce a RR?

Yes you can call on those too......the information to call them is in my siggy.

[Ronald1]

I went to WAGS 6 X yesterday and got 6 - $5 Holiday Rewards. Each order total has to be over $25 BEFORE COUPONS...(one of my orders was .38 after coupons and RRs & I still got the $5 Holiday Reward).

The other thing to keep in mind is the $25 has to also be BEFORE TAX. It could be that your items were taxable and you needed a few more cents...a filler item to get to $25. Our tax rate in Tampa is 7%, so tax could've been up to $1.75...higher if your tax rate is higher where you live. Check your receipt before calling Catalina.

Hope that this helps.

[kykidzmom]

I rolled $5 Holiday RR's twice yesterday and received new ones every time. I used coupons and other RR's on all of my orders as well.

[slippies46]

We didn't get one either..Spent $26.46 after coupon. Can I call the catalina company, or do I go back to wags to tell them?

[holamelitta]

Also keep in mind that the promo excludes dairy, so if you had milk or cheese or another dairy product bumping your total up to $25, that could have been the problem.

[whatsfree4me]

Can you call on them, too, even though they are the holiday bucks? I bought a $25 Entertainment Book, used the $10 off Wags coupon - nothing printed. Is this a valid item to produce a RR?

It should work. I purchased two entertainment books yesterday, one at each or two stores. Our books are $25, I used the $10 WAGS q and a $5 RR on each order. I payed $19.75 each book and my RR printed without a problem.