Register Rewards Talk--UPDATE

[joshmamabear]

if they will implement the one RR per transaction rule,

they must change the Terms of use of RRs. the JF OYNO RR I got yesterday still says

TOTAL VALUE OF MFR COUPONS/REGISTER REWARDS cannot exceed the number of items in the transaction.

from what I understand and what is implemented in all our stores, the register takes as many coupons/RRs as long as I buy enough/more than enough items to cover for all of them.

for as long as corporate does not come up with a uniform policy, I think problems with RRs will always crop up.

[Shadowchasy]

Originally Posted by joshmamabear if they will implement the one RR per transaction rule, they must change the Terms of use of RRs. the JF OYNO RR I got yesterday still says TOTAL VALUE OF MFR COUPONS/REGISTER REWARDS cannot exceed the number of items in the transaction. from what I understand and what is implemented in all our stores, the register takes as many coupons/RRs as long as I buy enough/more than enough items to cover for all of them. for as long as corporate does not come up with a uniform policy, I think problems with RRs will always crop up.

Again I think this is another one of those YMMV, type things as some stores will accept more and some wont. From what I was told it has alot to do with the store managers and how they handle things. My store will accept as more than one as long as I have more product than coupons/RR

[gizzelle1111]

I love my Wags!! Because son got up so late we had to rush to the store to use the sales & coupons before midnight. They were out of Shout wahhh. But got nearly everything on our list, with some substitutions on our part. After we checked out I was waiting for Listerine RR to print & it didnt. All the night manager needed was ad, items, & receipt to varify. She gave us a $6 store GC to make it up to us. Gizz

Oh yeah, $130 for $54. Not bad!!!

[coupongal]

Two days ago I purchased mostly food items and one toy. I had five RR and no coupons. The cashier said keep um coming so I did and ended up paying less than $7.00 (half of that was tax) So looks like one RR per item is still good to go here in AR.

[gizzelle1111]

Originally Posted by gizzelle1111 I love my Wags!! Because son got up so late we had to rush to the store to use the sales & coupons before midnight. They were out of Shout wahhh. But got nearly everything on our list, with some substitutions on our part. After we checked out I was waiting for Listerine RR to print & it didnt. All the night manager needed was ad, items, & receipt to varify. She gave us a $6 store GC to make it up to us. Gizz Oh yeah, $130 for $54. Not bad!!!

Sept.27- went to get some stuff & use the $5/$20 deal. They need some inventory/ordering help. They didnt get any of the Reach toothbrushes or floss. She gave me RC with a not on it about the $5 RR. Night manager said when it comes they will give me $5 GC instead. Gizz

[heyitsjenny]

If I do a transaction and I buy the Gillette Fusions Razor and the Cascade/Frebreeze deal, could I get both RRs in one transaction? I'm confused!

[jean827]

Originally Posted by heyitsjenny If I do a transaction and I buy the Gillette Fusions Razor and the Cascade/Frebreeze deal, could I get both RRs in one transaction? I'm confused!

Yes you can. I have had no problem with this.

[jean827]

Originally Posted by coupongal Two days ago I purchased mostly food items and one toy. I had five RR and no coupons. The cashier said keep um coming so I did and ended up paying less than $7.00 (half of that was tax) So looks like one RR per item is still good to go here in AR.

Not in Benton AR. They said the manger had a meeting and only one RR per tranacton

[Savndough]

Originally Posted by bjprice You said a mouth full on that one. Most customers think they have to spin off. All that does is make me shut it down. My #1 rebater is always so cool calm and collected. She is so nice that I started to listen to her and really understand what she was doing. Now I do what I can to help all couponers. Before I let a few bad eggs, dishonest couponers, turn me off to it. I would not give an inch. computer will not take it then it does not go. Now I train my employees, the best I can, to understand how they work and what order to scan them in. But back to the point, it is all in how you respond/ react to the situation. negative in, negative out. BP

You must be a great manager. I mean if you try to understand and train your employees to do what is right. Keep up the good work. I'm lucky too, I have a great Walgreens.

[purp66]

Originally Posted by Mikki 316 radionut, I would recommend contacting the Regional/District Manager to determine what their policy is regarding RR use. Before the wording was changed recently, that was the policy- 1 per transaction (per denomination/promo). But now, it's supposed to be one MQ per item purchased and RRs are considered MQ. Store Managers do have the authority to restrict coupon use/ enforce limits at their stores, however. Sounds like your store's manager is determined to only accept 1 per transaction. Try the DM and then find another store in your area with a store manager with some coupon sense.

I'm going to do a little investigating on this myself today..
Last nite, I did the febreeze/cascade/mr clean deal, the sudafed deal, the fusion deal, the infusium/herbal essence deal, and the oral b deal. One transaction, one of each deal. Had coupons for every item, plus two of the $3 RRs from last week's 'oreos and milk' deal. Threw in two small fillers to be sure I had an item for every coupon/RR.
Got to the checkout, all my coupons went thru fine but when she got to the RRs, she handed me one back saying "we can only take one of these per transaction". I was like "really? is that new?" she just ignored me. So I waited a little bit and said "oh well then, I guess I'll just have to visit you nice folks more often!" Again, ignored. Snooty gal....
Thats the first time I've had that happen, so I'd be interested to know if this is a new thing, or if they've just decided I've been getting deals that are too good to be true so they changed their OWN rules! I only had two little $3 ones.. its not like I was paying for my whole order with them...
(she sure gave me a dirty look when 5 new RRs popped out.. I just grinned at her.... heh heh I'll be back....)
I'm not a shelf-clearer.. I did 5 deals yesterday b/c i had coupons that were expiring and I wanted to grab the items before they were gone, but up till yesterday they've always taken 3 or 4 RRs (from different deals, of course) at a time for payment. What gives!