Using Coupons at Vons

[karenlasvegas]

OK I have to rant. I was at Vons the other day at two different locations here in Las Vegas, NV. I went in to by (15) of the Capri Sun Sunrise and us (15) of my coupons. They were on sale for buy five get them for $1.49 each, well after coupon that would be .49 each a very great buy. They told me that I could only use two like coupons per customer per week. I have never heard of such a thing. So I get on the phone and I call Corporate and they tell me the same thing. This is something new that is Corporate wide and it affects all stores Vons and Safeway and it has been going on for two months now. Has any one else had this problem?
I am just so mad…

[Merczilla]

My store doesn't do this. The only link I can find is for Safeway's printable coupon policy here:
Safeway - coupons policy

No store of any sort in my area limits how many I can use of anything. It may just be your district, but that sounds like a ridiculous policy to me. Two similar per WEEK? I'd go farther up the chain of command there.

[ocean_brez]

Each store has the flexibility to limit the amount of "like" coupons that they will accept. This flexibility not only varies from store to store, but from cashier to cashier as well it seems. :shrug7:

I have two Vons within driving distance and the amount of "like" coupons that I can use is usually up to the cashier. If the cashier is feeling generous, I can use as many coupons as I like. If not, then I am given the 2 "like" coupon excuse. FWIW, I have read on other boards that there are several Vons stores that follow the 2 "like" coupon limit, but it is usually per day (transaction ) and not per week.

My advice would be to email Vons and ask them what their current coupon policy is and if there is a limit on how many "like" coupons that you can use. Talking one-on-one is always good, but getting the coupon policy in writing is even better.

[saverintraining]

I had the same thing happen at the Vons located in Mar Vista at the corner of Centinela and Washington. I demanded to speak to the manager. Bagger said the manager was in a meeting. I saw a flyer with DM's phone number and proceeded to call and Bagger saw this and literally ran to the manager and the manager approached me as I was leaving a message and told the cashier to take all my q's. I complete my transaction and the manager walks away and as I am leaving the store I hear on the intercom for the cashier to call some number... guess he was getting in trouble...

[grogereva2]

Originally Posted by karenlasvegas OK I have to rant. I was at Vons the other day at two different locations here in Las Vegas, NV. I went in to by (15) of the Capri Sun Sunrise and us (15) of my coupons. They were on sale for buy five get them for $1.49 each, well after coupon that would be .49 each a very great buy. They told me that I could only use two like coupons per customer per week. I have never heard of such a thing. So I get on the phone and I call Corporate and they tell me the same thing. This is something new that is Corporate wide and it affects all stores Vons and Safeway and it has been going on for two months now. Has any one else had this problem? I am just so mad…

"Per Week"!?! That's just ridiculous! I agree with Ocean_Brez. Contact customer service and get it in writing. That way you can show it to them the next time they give you a hard time.

[jennifer6183]

It's limit 2 at all my local Vons too. So if I need to use 3, then I mix up the multiples really good inbetween all the other coupons. If I have to use 5, then I go thru self-checkout so I can scan them all myself and they don't see them.

In the case of Buy 5, Get $5 off... I bought 3 Capri-Sun & 2 Welches...

I agree, it's a PITA!!

[perrofino]

Technically, the "2 like coupons" limit is Safeways (VONS) policy (usually a label attached to the check writing surface at the checkout stand); something that most "coupon hating" checkers gush at the opportunity to point out! It's utterly ridiculous that Steve Burd and Co. would make 10/10 or buy 3,4,5 of an item to get sale price offers and yet limit you to 2 like coupons. Avoid the coupon haters, and if forced into their lines, blast away at management. Coupons are what make VONS semi-competitive, which managers that want to push product fully understand.

[busyasabeecrg]

Just saw this post and will add that the 2 Vons where I shop in San Diego definitely limit me to 2 like...in fact, at one Vons the checker said I could only use 1, so I talked with the manager and he said 2 is OK like he was doing me a "special" favor This was probably a couple months ago, so now I just avoid the "only 1" checker and use 2. Some weeks I don't have time to shop at all, so when I do have time I no longer can maximize any deal:sad:

[harolds8]

i have 2 vons about the same distance from me...1 has a checker that checks late at night and she lets me use all the coupons i want and is always pleasant...others at the same store and even the management have limited me to 3 at that store...when they had the lunchables on sale for $1 and i had the $1 q's i was unfortunate not to get my fave cashier...i had 30 lunchables...she rings them all up and i hand her the coupons...she says we can only take 3 at a time...i said ok, i'll do them in separate transactions (hoping that she would be like never mind and just take the q's)...so she voided it all and rang them in 10 different transactions while the line got longer and longer behind me...i don't get it...if they were going to allow me to use the q's anyway, why make it harder on yourself and the other customers by going through the agonizing process of 10 different transactions...not too smart imo???

the other vons has no nice cashiers that will let me get by with that...