Here is an email I received regarding their policy, FYI. I think it's just horrible. But what can you do, except maybe shop somewhere else that doesn't have so many rules
Dear Ms. _________:
Thank you for your reply regarding the coupon policy, the answers are as follows:
1.) This policy applies to all Vons stores nationwide.
2.) Use of manufacturers' coupons are limited to TWO (2) coupons on the same TWO (2) ITEMS PER ORDER, PER HOUSEHOLD, PER WEEK including BOGO (Buy one get one) offers and limited to retail sales only.
3.) The value of the coupon is set by the manufacturer and usually does not exceed 50% of the value. Due to this we do not accept coupons that allow you to get the item for free, unless it is a BOGO coupon.
4.) It is up to the managers discretion to accept coupons and in certain store the policy may be stricter due to continued coupon abuse by "select groups".
5.) Double Coupons is a promotion that is available for a limited time. This promotion is for manufacturer coupons only. The double discount does not apply to Vons/Pavilions store coupons or any other in-store coupons. Limit of 1 double manufacturer coupon discount per like item.
Coupons that exceed the value of the items can only be doubled up to the actual retail value of that item. Except as advertised, coupons that require the purchase of multiple items are excluded. Customers will get double the value of the manufacturer coupon UP TO $1.00. For example, if the coupon is for $.70 it will only be doubled to $1.00
If you would like to discuss this further, please reply to this email or call our toll free number at 1-877-723-3929. One of our associates will be happy to assist you.
We appreciate your business and look forward to seeing you soon. Thank you for shopping at Vons.
Sincerely,
Joshua Omundson
Customer Service Center