What an annoying experience

[pdavin17]

So I went to do my weekly shopping at Tops today and went through check out hell. For the last 3 weeks they have only had one cashier on a Friday morning??? I handed over my coupons & was told the manager would have to approve my printed coupons because of fraud problems, which of course made me feel like a criminal. Then with a line of people behind me the manager had to come again from I think an acre away to approve my 2 Purina One coupons for $7.19 off because they were over $5.00. When he arrived for the second time he looked at the 2 coupons with a raised eyebrow and said "where did you get these"?

On my way out of the store, I had to go to the courtesy desk and had 3 employees trying to figure out why I didn't get $4.00 off for a Purchase 4 Edys products deal. All of this only to find out that I didn't even earn gas points because that doesn't start for another 3 days.

What a pain!:shrug7:

[mfaust]

sound very annoying - no fun :(

[shopnagain26]

My Tops won't even take IP's over $5.00

[raesana]

Seriously... what Tops are you using?
Mt. Read really is the best.
I've gone there with, like, 4-6 IPs of the same type and they don't say anything. I mean they are printed off of different comuters and have different codes, so there really isn't anything TO say. But CVS on Mt. Read outright accused me of fraud when I tried to use 3 IPs there. She said that the manufacturer didn't intend for me to go copying 10 or 15. Needless to say, I refuse to shop there now.

[pdavin17]

It was at Tops in Leroy and the only reason I use that one is because it is 7 miles from my house and I can get $$ of their gas for shopping there. The funny thing was the printable coupons were for all different things.....not even 4 for the same item??? I've already decided that if I go there again this Friday and they have only one cashier on again I'm complaining. Maybe it's the area because I've met some pretty unfriendly cashiers at their Rite Aid too. Shouldn't you have to pass a congeniality test when you're a cashier??

[raesana]

Definitely! Customer service should be a priority seems like it's going down the drain. Part of it, though, I think is because consumers are getting so demanding.
I think in the area I live in, there's so much competition that it makes it really easy to go somewhere else.
For example, a couple of weeks ago with that CVS thing, I was soooo mad! It doesn't make a huge difference to me thought because I live and work within a 2 mile radius of 3 other CVSes. I do think that the $300+ a month I do in spending and coupons might make just a little difference to that store when the year end sales come up.

[pdavin17]

I'm so the opposite of demanding, but quickly learning how not to be taken advantage of. I literally drive by another Tops twice a day commuting to work so I really won't think twice about abandoning the "not so nice one" if I don't have happier times this week. And my Tops I drive by is right across from CVS! I'm trying the $10.00/$7.00 deal at Tops tomorrow on my way home and I'll see if it works a couple more times this week.