UPDATE - Resolution Feeling Guilty - New Cashier - Q Issues - Page 2

JordanFamily714 · 07-18-2008, 03:31:56 AM

I can apprechiate your thoughts on this and I am sure everyone can. I would however chalk it up to a learning experience for you and her both. You have done more than most people would (being worried about it and going back over the reciept and trying to find the mistake)

Sometimes I will hand them over in smaller increments, meaning if I have 20 Q's I had them over in piles of 5-10 to make sure she dosent get overwelmed and we know each one is going threw. You can say "Since so many of them "Beep" its easier to help you by organizing them and giving them to you a few at a time if you dont mind!" most of them apprechiate it.

TheWoman · 07-18-2008, 04:17:30 AM

When the amount is small, I will just remember that I "owe" Target $5.00. Then, the next time I get overcharged or a coupon gets missed instead of taking the time to get it fixed I just subtract it from what I "owe". It is amazing how quickly the money gets "paid back"--which makes me wonder how many people are overcharged all the time and either don't notice or aren't willing to make a big deal over $1.

The times I have gone back into a store to tell them they undercharged me they always told me not to worry about it--so I don't bother anymore.

Momto5Boys · 07-18-2008, 05:06:33 AM

I wouldn't worry about it since you tried to tell her...I'm sure they understand that she is new and maybe they'll give her some Q training now!

BTW..Where did u get the $1 Electrosol TG Q from?

castocreations · 07-18-2008, 05:15:28 PM

Thank you everyone!!!

The amazing and wonderful pennywatcher helped me figure out the undercharging and I owe them around $17.50. I plan to go in this weekend and I will talk to someone and see if they'd like me to write a check. That's a lot of money. If it were just $5 I might not feel so bad but I don't want someone losing their job because of this.

And the electrasol coupon was from a Target home mailer book that one of my coworkers gave me. :)

castocreations · 07-20-2008, 03:58:23 AM

Just posted an update in the original post. :)

britt5379 · 07-20-2008, 06:58:37 PM

I'm glad it all worked out for you!! I'd probably feel guilty too if it was that big of a difference...lol. But I tend to break things up in smaller transactions so it is easier to figure out if everything is going through okay. Good luck on future deals!

Brittany