Re: The Newbies Trip To Target |
Originally Posted by th3121jh; Great job!  I'm surprised that you had the patience to be 'nice' after everything you went through! Good luck with corporate. | Thank you so much.  I spoke with customer relations today, and they were very nice and helpful to their best degree available. Unfortunately, there is not much they can do outside of corporate store feedback policies, and thus informing the Team Leader of this employees customer service issues. :-/ The Target Coupon Policy is really more like guidelines to each of their stores (I feel like I am living in 'Pirates of the Caribbean' world  ).
However, this employee was not informed at all of the guidelines, which the guest services representative indicated would be taken care of. I was encouraged by the representative to continue to shop at Target, and informed to call guest services should I ever be in the store and having an issue with an employee in the future, of in-which case, then they would try their best to assist me with resolving the issue.
However, Target cannot give me a written letter regarding 'Transactions' Vs. 'Purchases', and how their guidelines interpret them. I am going to try getting a letter from the manufacture regarding this wording. Does anyone have any ideas...? |
Originally Posted by sati769leigh; thanks for sharing all that! wow! i am in utter utter awe!! i loved reading your situation with the manager!! swweet | LOL.  It was definitely a very interesting affair trying to have a conversation with her, to say the least.  I can laugh about it now, and I really did want to laugh-out loud when we spoke about the 1+1=2.00 issues. |
Originally Posted by Momto5Boys; You did great! Woohoo!! | Thank you! :smile83:
Originally Posted by jennifer6183 You did great!! Sounds like my Wal-Mart trip yesterday.... Except yours sounds worse than mine! LOL Glad you made it out alive!! | Haha! Thank you, I certainly felt like I ran a marathon afterwards 'though.  I am sorry that you also had a taxing experience with coupons! Wal-Mart can be issues central right along with Walgreen's!  |