Have a Rite-Aid/Eckerds/Brooks Question? Ask it here...

[elochamy]

I would call or write CS and explain what happened. Then print out their reply and take it to the store to show the manager.
I don't get why some store employee's get so crazy about couponing!
I had a cashier at RA try to charge me for 5 bottles of Pert b/c I was using 4 coupons! She did NOT want to give me the shampoo for free!
I had 4 coupons and 4 bottles of pert but she said, "NO, your were only charged for 3!". I made her print out the reciept and prove it to me. I was right, she was wrong, but she was not happy about it at all!
So, you know what I did..............I called all my couponing girlfriends and told them to go back to that same RA immediately and use their pert coupons!
By the time the 3rd girl went through the checkout, the cashier did not say a word!

[tripster41]

This issue was asked already, but I need clarification. RA rule is ONE account per ONE address. I asked a RA clerk if 2 individuals under 1 address can have separate accounts. He said WHY NOT.

I have a little sister who's living with me while in college & she started buying. She created her own account online & submitted the receipts & it seemed to quality, etc, showing the accrued rebates. However, when it's time to crank out the checks for mailing, will RA come crackin' down?

[sush]

kind of
this might be tricky. They might say that you and your sister are one household, esp since you live in the same house.
Sush

[peanutbaby]

quick question...sorry if its a repeat, but I am having a problem currently, the RA ad states BOGO free on huggies wipes, but when I went for a raincheck the clerk wrote it for one pack of wipes even though I explained it comes with two packs for 3.49...she would only give it to me for one...and only for 3 of them...
any thoughts, what can I do to get them to write it the correct way, and can they limit the number I can get then?
thanks Janel
plus, I have a .50/1 coupon, will they let me use 2 coupons...????

[wendyroo2001]

Originally Posted by peanutbaby quick question...sorry if its a repeat, but I am having a problem currently, the RA ad states BOGO free on huggies wipes, but when I went for a raincheck the clerk wrote it for one pack of wipes even though I explained it comes with two packs for 3.49...she would only give it to me for one...and only for 3 of them... any thoughts, what can I do to get them to write it the correct way, and can they limit the number I can get then? thanks Janel plus, I have a .50/1 coupon, will they let me use 2 coupons...????

I think you can only use one coupon, since it is only one barcode to scan, even though there are two in the package.

[trixmix]

Originally Posted by peanutbaby quick question...sorry if its a repeat, but I am having a problem currently, the RA ad states BOGO free on huggies wipes, but when I went for a raincheck the clerk wrote it for one pack of wipes even though I explained it comes with two packs for 3.49...she would only give it to me for one...and only for 3 of them... any thoughts, what can I do to get them to write it the correct way, and can they limit the number I can get then? thanks Janel plus, I have a .50/1 coupon, will they let me use 2 coupons...????

In this case the cashier is correct. The wipes are Buy one get one free, because they are packaged that way as a unit. It says buy one get one free on the packaging, because they are giving you a 2nd package of wipes free bundled together for the price of a single package. The price is $3.49 for the 1 unit which contains 2 wipe packages. When you go to buy it (using the raincheck) you should still be able to get those same packages for that same price. One thing you could do as a precaution is to clip out the ad for the huggies wipes and staple or tape it to the raincheck so they can see that it is the value packs that the raincheck was written for. As for limits, my cashiers have always asked me how many I wanted, and I have never had a limit applied before. You could always ask the store manager if they do indeed have a limit for rainchecks. You can always go back and try another cashier and get another raincheck.

As for the coupon you can only use one since there is only one barcode that will be scanned. Think of it this way, if you brought a 6 pack of toothbrushes you would only use one coupon since it is one package, same thing with these "value packs" of wipes. It is only considered one unit so only one coupon may be applied. Of course you can use one coupon per package that you buy.

Hope that helps.

[Teens&Tots]

Sorry, I didn't find a number for cs for Rite Aid and emailed them, but they are ignoring me on a rebate....anyone? thx

[smilyred99]

I just entered receipts online for the rebates and was only credited for part of the amount since I used coupons. Is that right? I just emailed them. That's never happened before and the coupons don't say which items they applied to. This happening to anyone else? Sandy

[castocreations]

Originally Posted by smilyred99 I just entered receipts online for the rebates and was only credited for part of the amount since I used coupons. Is that right? I just emailed them. That's never happened before and the coupons don't say which items they applied to. This happening to anyone else? Sandy

Oh dear God I hope not. How would they know that you used a Q for a particular item though? Unless it was an RA Q. All the Q's I've used just say Manu Q and don't specify product.

[justmeagain]

Originally Posted by smilyred99 I just entered receipts online for the rebates and was only credited for part of the amount since I used coupons. Is that right? I just emailed them. That's never happened before and the coupons don't say which items they applied to. This happening to anyone else? Sandy

Can you please list exactly what it was and how much you were suppose to get and how much you actually got.....TIA