Re: x12/31/09 PRINTABLE Purex 3-in-1 FREE I own a company myself and value customers opinions greatly as it is through their complaints and/or compliments that I find out what my target market wants as a whole. What I mean by all this is simply, if someone who may be satisfied with my product, lets say its Purex, but has a suggestion as to my packaging. They are fine with the product, but hate walking into the room because of the ugly packaging. I value this just as much as someone saying it doesn't clean like it says. I am more than willing to refund money back for such information as well.
Just another take on how companies view "satisfaction" |