Randalls FAQ

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LINK

Remarkable Card

Donations

Gift Cards

Product Information

Weekly Ads

Contact Customer Service

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How do I obtain a new Remarkable Card ?
All Remarkable Card s are available at your local store. If you need a replacement card, please check "replacement" on the Remarkable Card application, and we will link your old Remarkable Card to your new one.
Do you sell information obtained from my Remarkable Card ?
No. Randalls is committed to protecting our customer's privacy. Please Click Here to view our privacy policy.
How can I update my Remarkable Card information?
To update your Remarkable Card information, please Click Here. Your Remarkable Card information can also be updated by calling us toll free at the following:
In the U.S.: 1-877-723-3929

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Donations

I would like to request a donation from Randalls.
By way of background, we operate more than 1,800 stores and each store location has an annual donation budget to assist local organizations that serve their community. Our store managers are responsible for reviewing many requests each year and must carefully manage their budget. Our philosophy is to offer modest, in-kind donations to help as many groups as possible within the store's budgetary limits. For larger donation requests, please contact us to locate our Public Affairs office near you.

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I purchased a gift card that does not have the balance on it.
The store can replace your gift card. Simply provide the activation and sales receipts along with the inactive gift card to the customer service counter on your next visit!

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What products are considered exclusionary items for Randalls promotions?
Alcohol, tobacco, stamps, event tickets, lottery tickets, gift cards, money orders, sales tax and prescriptions not paid for by the customer.
Please Note: This is a partial list with the most common excluded items. Also, state and local laws or agreements sometimes determine what items are excluded. For a complete list of the items that apply to your area, please call us toll free at the following:
In the U.S.: 1-877-723-3929

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Weekly Ads

Can I view sale ads online?
Yes you can. To view sale items, please visit the Weekly Specials link on the Randalls.com homepage. Simply enter your Zip code, and select "View Weekly Specials" for the store nearest to you.

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Still Need Help? Contact Customer Service.

If you didn't find the information you need here, please contact our Customer Service department.
Call us toll-free at 1-877-723-3929 Monday until Friday 9:00 a.m. until 9:00 p.m., Pacific Time, and Saturday and Sunday, 9:00 a.m. until 5:00 p.m., Pacific Time.