Ralphs FAQ and Coupon Policy

[Stacy]

What is Ralphs website address?
Ralphs - Home


What days do the sales run?
The weekly ads are normally from Wednesday to Tuesday of each week.

Does Ralphs participate in Upromise

Yes.

What is the coupon policy for Ralphs?

If you have additional inquiries, please speak with your local Ralphs store director.

Ralphs Coupon Policy:



1. The manufacturer coupon must have a "retailer's contract" to be valid and the customer must purchase the exact item.

2. Only one manufacturer coupon can be used per item unless otherwise noted on the coupon.

3. Up to 50 cents may be doubled. Some exceptions apply.

4. A Limit of one coupon for each like item will be doubled per customer.

5. The following coupons may not be doubled:

ACT MEDIA, ACTNOW, Checkout (Catalina),Free,Fluid Milk Products, Liquor, Ralphs, Store and Tobacco

6. Coupons requiring multiple items are excluded.

7. Coupons that exceed the value of the item may not be doubled.

We reserve the right to accept, limit, or refuse manufacturer coupons issued by other retailers. We do not accept expired coupons.



Do I need a store card to get in on the savings?

Yes. Every week you'll find over 10,000 reduced prices and savings on average of 20% when you use your club card.




Questions About Your Ralphs Club Card?

Then call our Ralphs Club hotline at 800-660-9003. You can call the Ralphs Club hotline between the hours of 8 a.m. and 4 p.m. Pacific Time, Monday through Friday, with questions about card-related issues, including change of address or lost card questions.

What is the contact information should I need to complain or compliment this store?



Ralphs Customer Relations Hotline:
(888) 437-3496

Mail us at:
Ralphs Grocery Company
PO Box 54143
Los Angeles, CA 90054

[meen]

does ralphs takes expired coupons??

[Stacy]

No, they do not take expired coupons.

[meen]

thanks

[JonathansCoupon]

Thank you for the FAQ.

I am new to this but if Ralphs only doubles one like coupon how do you stockpile? Do they care if you do seperate transactions in one trip or do you go through the line a bunch of times?

[Stacy]

Personally, I would do a few small transactions each trip. So if you have 6 coupons, make 3 small trips each day or 2 small trips each day.

[Sav'nMoney]

Does anyone know if this is the Updated Ralph's policy. I am trying to help some familiy members in Cali learn how to use coupons. Does anyone shop here all the time and know good free's or good deals that I can help them start with. Thanks!

[lovelyleti78]

This is not up to date. Ralphs no longer doubles Dollar Coupons.

[tas00024]

I just called my local ralphs (so Cal) to find out the coupon policy and she told me that they double up to a dollar. meaning that if your coupon is 75 cents they will give you 25 cents to make it a dollar. If your coupon is 50 cents they will double it 50 cents to make it a dollar. if your coupon is 25 cents they will double it to make it 50 cents. Does that make sense?
They also only do one like item for doubling. All others will be face value. She also said there is no limit to the number of coupons. Hope that helps a little.

[Ruddysgirl]

I called my local Ralph's and they said they did not double coupons. I went there anyways and asked a cashier if they doubled coupons. She said she did not know but thought they did.

I got 10 4 packs of Cottonelle TP that is on sale this week with the club card for $1.00. I had 10 25 cent coupons. They doubled every single coupon. The cashier scanned each coupon and the system doubled them.

I don't know if this was just at the store I went to or a case of the Right hand does not know what the left hand is doing. YMMV but I think not as the system is programed to take the coupon. I know at Von's they only do one like item of doubling and all others will be face value.

Hope this helps.