Publix and printables, does anyone have it in writing?

[Pennstater]

Publix, UGGH!

I have read posts of people emailing corp and getting their store managers to call them with their policies. I have done the same. I am looking for something in writing, from corporate, regarding printables at Publix. An email maybe? Anything?

These phone calls do me no good when I frequent many different Publix stores around town. If I have trouble I say I spoke to the manager of such and such a store, but that never works.

Anyone have anything in writing? I would carry that around in my purse if I had it!!

Pennstater

[nrpeace17]

Dear Publix Customer,

Thank you for your email. We appreciate our customers taking the time to contact us. In regards to your email, Publix will accept "cents off" Internet coupons. We will not accept "free product" Internet coupons. We also reserve the right to reject any Internet coupon that does not appear to be an original or does not scan properly. Please provide us with the specific store location for further assistance if necessary. Our company website 'Store Locator' provides location information.

Again, thank you for taking the time to contact us. If we can be of any further assistance regarding this matter, please either call our Consumer Relations toll-free number at 1-800-242-1227, write us at the Publix Super Markets Corporate Office, PO Box 407, Lakeland, FL 33802, ATTN: Consumer Relations, or contact us at our website, publix.com.


Sincerely,

Consumer Relations

[mom2Isaac]

That's funny because when I had a complaint about my one store, the GM called me and told me that for the past six years they have not accepted Ips..... what to do....? I am thinking about going to a different Publix!

[smokeydiamond]

Originally Posted by lmncc2003 That's funny because when I had a complaint about my one store, the GM called me and told me that for the past six years they have not accepted Ips..... what to do....? I am thinking about going to a different Publix!

When I worked for Publix 3 years ago we did not take any IPs at all either.

[lazerith75]

All the Publix I go take internet coupons. All though one time I was told they didn't take the "free" coupon when I had one for the Kraft active cheese, but she said she would take it that one time and I got it anyway.

[nrpeace17]

Originally Posted by lmncc2003 That's funny because when I had a complaint about my one store, the GM called me and told me that for the past six years they have not accepted Ips..... what to do....? I am thinking about going to a different Publix!

This decision not to accept Ip's may have been made on a regional level. Perhaps if you contact Corporate you can get some satisfaction.

[mom2Isaac]

I guess so.... I think I am going to stop worrying about it. I won't try to push it if that is their policy...