Price Chopper (NE) - Catailina machine had a paper jam!!

[FrugalFreda]

On my way to work last night, I stopped by to pick up a few things at Price Chopper. I bought over $10 worth of Colgate products for a $3 OYNO and a Brita Filter and Kitty Litter in hopes of getting a $5 OYNO cat from Clorox. I finished the transaction and saw that there were 3 red lights blinking on the catalina machine!! I was horrified! The cashier could see that there was a paper jam but could not do anything for me at 10:15 PM and I had to get to work! I hope that they can print me up my cats today!! And I can get them on my way to work or tomorrow morning. :sad:

[JOURDYSMOM]

Oh dear! That would burn my hiney! Hope they fixed it for you!

[FrugalFreda]

I just sent an email to the Cataline company. Not sure it that will get me anywhere or not.


"I am unsure if this is the route that I should be taking, but I have tried to contact Price Chopper customer service at my Price Chopper store in Barre, VT and have been told someone would get back to me. I have yet to hear from anyone. On my way to work Wednesday night, April 1st, I stopped by to pick up a few things at Price Chopper. I bought over $10 worth of Colgate products for a $3 OYNO and a Brita Filter and Fresh Step Kitty Litter in hopes of getting a $5 OYNO cat from Clorox. I finished the transaction and saw that there were around 3 red lights blinking on the catalina machine!! I was horrified! The cashier could see that there was a paper jam but shrugged his shoulders and said that he could not do anything for me at 10:15 PM. He was the only cashier there and there was a LONG line of people behind me, so I did not argue and said that I would call the next day. I called Thursday and was told to call abck tomorrow and speak to Jennie. I called today and was told that Jennie was on a register and would call me back. She never did. I know how busy they probably are at the first part of the month, but I would like to get the 2 OYNO coupons to I have coming to me. Any suggestions? Thank you!"

[PraiseAdonai]

Sorry about that! I would hunt down that girl who helped you. Tell her you were waiting for her call. Tell her again what had happened. Ask her what she can do. Be firm.
Or
I would also go personally to PC CS. Can you get there before CS closes?
(Not tonight). I see it is late but, during the week.

Sorry that happened to you!

[FrugalFreda]

I went to Price Chopper today sick as a dog to pick up a few things. Took a chance to see if Jennie was there. She was and got me the Clorox cat. no problem. I was feeling so happy and wanted to get home that I did not mention the Colgate cat. that I did not get on Wednesday night. I figure that with the sale prices and coupons, I still did not do too bad even without the cat. I did get in the same line as Wednesday and found out that the machine is still NOT working, so I moved to a different line before checking out! I did point that out to Jennie. Got home and checked my temp. 101 degrees!

[DebK1013]

that is why I try to check the machine before putting my groceries on the belt. Sometimes I dont and if I know I am supposed to get one because of my purchases i address it immediately. I do let the cashier know the machine is not working and they will try to fix it. If my catalina doesn't print then I go to cs. It really is a pain in the butt.

[tacatcon]

ugh hope you feel better. The only time that happened to me at PC, the cashier had no clue what to do but I went to CS and they had someone re-ring my stuff to get the cat and I ended up getting a bunch of regular cat coupons too from it, so it worked out for me. I know alot of the cashiers just don't understand that these little pieces of paper are like gold to us! lol

[PraiseAdonai]

How are you feeling? I hope better!

[FrugalFreda]

I am feeling a little better, but now my DH is feeling HORRIBLE! What a way to spend my weekend off!