Victoria's Secret ~ Gripe - If you have the credit card you might want to read this

[DonnaMac]

I have been a long time VS customer. I made a purchase in May and never rec'd a bill and completely forgot until WF called me. I feel stupid for not remembering to keep up with it. I explained I never rec'd a bill and she said, I have an excellent payment history call VS and they could wave the $44 dollars in late fees. I have NEVER ever missed a payment and never have a balance. I pay in full every time I use it and I have outstanding credit. NONE of that matters they refused---all they would wave is $20 and if I paid my bill right then I would have to pay a $10 fee. How stupid. I checked my account and I do not have online bill checked at all I still have paper copy.

I hate companies that are trying to rip you off. I do not like if you schedule it for the next day you have to pay at $10 fee so this seems to be to much headache. I think the quality of their bras have gone way down!

So, if you have a credit card you might want to make sure you keep up with it better than I did.

[tinkinpink84]

Hubby had a simliar problem with best buy. Cuz we did a payment by phone he went to use it but it was declined cuz the payment wasnt posted. But they charged him for what he didnt purchase plus fees! He called and complained and talked to a couple people. when they didnt wanna help he asked to speak to a manager in charge. Id call em back and get mean and demand to speak to their supervisor. If you have perfect payment hisotry with them they should be nice and waive it since its the first time it has ever happened! thats what my hubby did and got it sorted in the end talking to someone higher up. those people anger me the guy had an accent and i kept having to have him repeat himself and i hear him scoff and say something under his breath! I hung up and had hubby deal with it!

[kval07]

Yet a ton of us continue to give credit card companies our business. Can't be mad at anyone but yourself really, since we all know what snakes CC companies are!

[DonnaMac]

Hubby had a simliar problem with best buy. Cuz we did a payment by phone he went to use it but it was declined cuz the payment wasnt posted. But they charged him for what he didnt purchase plus fees! He called and complained and talked to a couple people. when they didnt wanna help he asked to speak to a manager in charge. Id call em back and get mean and demand to speak to their supervisor. If you have perfect payment hisotry with them they should be nice and waive it since its the first time it has ever happened! thats what my hubby did and got it sorted in the end talking to someone higher up. those people anger me the guy had an accent and i kept having to have him repeat himself and i hear him scoff and say something under his breath! I hung up and had hubby deal with it!

Yep, the first time with VS. I remember one time we paid the Visa on the day it is due and it did not get posted and all I did was call them and Visa fixed it immediatly. We do not carry a balance on any of our credit card and usually use AMEX. The only reason I have VS card is for their coupons I get in the mail but I am closing the account as soon as it posts. I have noticed the bra's I have been getting from their are not the same quality and are really not worth what I am paying.

[DonnaMac]

Yet a ton of us continue to give credit card companies our business. Can't be mad at anyone but yourself really, since we all know what snakes CC companies are!

No, sorry, I am not mad at myself. I did not sign up to receive my statement on line. All I ever got online was an email saying I paid. I double checked my account and it says "paper." You are right this is a snakey company that has transfered their customer service overseas and come up with some rules to make things difficult. I never carry a balance on any of my cards. We only spend what we can pay at the end of the month. We have the Amex to get points toward a vacation. With VS card I would get coupons and deals but the quality of their stuff has gone way down to make that makes them anybody. I do not need the VS name on my underwear. LOL

[shopaddiction666]

i went to pay my gas bill for the month and i coud not believe it was 10.25 charge ... I am not a fan of all these charges

[Amy030504]

I forgot to pay my VS card last month and can't wait to see what I'm charged with on my new statement. Luckily, I'll be paying off completely at the end of the month.