re: Victoria's Secret: any news on the secret rewards cards? I was at a VS store today with my daughter. We were both buying stuff and I was going to pay for hers and asked if we could do two transactions. The cashier said sure, but then when she completed my daughter's transaction she didn't give her a Secret Reward card. When I asked why she said since only I was paying we would only get one card. I paid for my daughter's stuff with a CC, so I said if I pay for my things with cash can we get two Secret Reward's card then. She confirmed we could, but it made her really angry. She kept smiling but threw my CC back at me across the counter and then threw the Rewards cards in the bags and threw the bag at me across the counter.
I came home and sent an email complaining about it and sksed, isn't the purpose of those rewards cards to bring customers BACK into the store at a later date so they will spend more money? And if you give us two (and we were making two transactions for two different people) won't that bring two more people back into your store?
VS employees are usually very nice and helpful, but this one sure had an attitude. |