Fred's Discount Store ~ FAQ's

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Fred's

How do I find a store near me?

We have over 600 Fred’s stores in the southeast region. To find the Fred’s closest to you, just click on our store locator.

Fred's stores are located in 15 states throughout the Southeast. Many of our Fred’s stores also offer a pharmacy with skilled pharmacists ready to answer any prescription or medical question that you have. Enter a ZIP code or Address in the left sidebar to find our stores.

Hours of operation

Fred's standard store hours of operation are from 9 am to 8 pm, Monday-Saturday and 12 pm to 6 pm on Sundays. Some store locations may vary. If you are planning to travel to one of our stores or pharmacies, we have provided the telephone number to each for your convenience.


Why can't I view Fred's Website properly?

Most of the time you are using an older Web browser. You may want to upgrade your browser by clicking here.

Can I view the Fred’s advertisement online? Yes, our latest Fred’s circular can easily be viewed on-line. Click here to view our most recent specials. You are Guaranteed to find Low Prices at Fred’s!

I have a question/comment about my local Fred’s.

For specific questions or comments about your Fred’s please call your local store, just click on our store locator for more information. You can also contact Fred’s Home Office with any ideas or comments about your Fred’s store. Just click here to contact us.

What is Fred’s return policy?

If you are not fully satisfied with your Fred’s purchase, return it to any Fred’s store with the original sales receipt for a full-refund. Don’t worry if you don’t have a receipt Fred’s will exchange your purchase for some other item in the store.

What is the address for Fred’s headquarters?

Fred’s headquarters is located in Memphis, TN. The address is:
Fred’s Inc.
4300 New Getwell Rd.
Memphis, TN 38118
901-365-8880

Where can I see Fred’s annual report?

Fred’s annual report can be viewed on-line in our financial information section. You can also request financial information and press releases by clicking here.


Does my Fred’s have a pharmacy?

Check out our pharmacy locator for all of our Fred’s Pharmacy locations near you.

How can I transfer my prescription to a Fred’s Pharmacy?

Transferring your prescription is fast and easy. Just call your local Fred’s Pharmacy and give the pharmacist your name, prescription number, and the phone number of your current pharmacy. If you need to find the pharmacy closest to you, just click on our pharmacy locator.

Since 1978, FRED'S Pharmacies have been a leader of pharmaceutical healthcare in the Southeast. Below are just some of the services our Pharmacies offer to make you smile:

• Convenient locations and store hours. Click here for our Pharmacy locator.

• Drive-Thru Windows for convenient drop-off and pick-up.

• Our Online Pharmacy allows you to manage your prescriptions from your home. Click here to manage your prescriptions online.

• Discount Drug Program - Prescription Plus. Click here for details.

Fred's Coupon Policy

Fred's will double coupons up to $.70, one coupon per transaction of like items each. Subsequent coupons of like items will honored at face value.

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Many of our Fred’s stores offer a pharmacy (or Pharmacy Express) with skilled pharmacists ready to answer any prescription or medical question that you have. Enter a ZIP code or Address in the left column to find our Pharmacy.

Hours of Pharmacy operation Fred's standard store hours of operation are from 9 am to 8 pm, Monday-Saturday and 12 pm to 6 pm on Sundays. Some store locations may vary. If you are planning to travel to one of our stores or pharmacies, we have provided the telephone number to each for your convenience.


Fill a new prescription, refill a prescription, check for drug interactions - all from the comfort of your own home. In order to adhere to HIPAA Security rules, we redesigned our Website to secure access to electronic patient health information. Click here for participating locations.

You can manage your prescriptions here online .

Please note: A new window will open and you will be transferred to our secure site.


What is Prescription Plus?

National Pharmaceutical Network, Inc. is excited to introduce you to the Prescription Plus Program!Your health is extremely important to us. National Pharmaceutical Network, Inc. is proud to help make your prescription drug costs as low as possible through this exciting new program. You will be able to save up to 50% on your prescriptions at participating pharmacies . Additionally, we have over 300 generic prescription drugs for which you can receive up to a 30-day supply at commonly prescribed dosages for only $4 at participating pharmacies!

Is this an insurance program?

This is not a prescription insurance program, but a discount program for you. With this program there are no claim forms, referrals, or paperwork to complete after you enroll.

What prescriptions are covered?

• Federal Legend Drugs: Any medicine which bears the legend – “Caution: Federal law prohibits the dispensing without a prescription.”

• Insulin and Syringes (When ordered by a physician.)
• ALL other over-the-counter medications (When ordered by a physician.)

Where can I obtain a list of the generics offered for $4?

Please Click Here for a list of the generics offered for $4.

What is the cost to enroll?

The initial enrollment fee has been WAIVED for the calendar 2009 year. After the initial enrollment period ends, the fee is $5 per year.

How can I enroll?

Individuals can enroll at any participating FRED'S pharmacy.

How long should it take for me to receive my Prescription Plus Discount Card after I enroll?

You should receive your Prescription Plus card within 5 – 10 business days after you enroll.

What is the help desk phone number?

The member services / pharmacy help desk phone number is as follows: 888-999-1595
Please call this number if you are experiencing any problems with the Prescription Plus Discount Card.

How do I get my discount at the participating pharmacy?

When you visit a participating pharmacy, present your Prescription Plus Discount Card to the pharmacist, with your new or refill prescription. Your card contains important information to help the pharmacist process your order. The participating pharmacy will fill your prescription according to what your physician has prescribed and save you money in the process.


Dear Fred’s Pharmacy Customer:

Your Fred’s Pharmacy is aware of Medicare’s new prescription drug coverage (Medicare Part D) has begun enrollment for 2008. We have prepared this documentation to assist you with your questions about Medicare Part D and how you may be able to obtain additional help on your prescription drug costs.

Medicare Part D

Medicare Part D is available to anyone who is eligible for Medicare. Most individuals become eligible when they reach age 65. Others become eligible if they are totally and permanently disabled. To learn more about eligibility requirements, call Medicare (1-800-MEDICARE or 1-800-633-4227). You can also visit www.medicare.gov to obtain additional information.
If you are eligible for Medicare Part D, you will have the chance to enroll from November 15, 2007 to December, 31, 2007. You will have many programs to choose from that could possibly be different in monthly premium, drug coverage, and contracted pharmacies. To learn more about any part of Medicare’s prescription drug coverage, call Medicare (1-800-MEDICARE or 1-800-633-4227). You can also visit www.medicare.gov to obtain additional information.

How to Get Extra Help on Your Prescription Drug Costs

If you have limited income and resources, you may be able to get extra help on your prescription costs and premiums. Your Fred’s Pharmacy is available to assist you in completing your application for extra help. After submission, you will be notified if you qualify for extra help by Social Security. You can also contact Social Security at 1-800-772-1213 (TTY 1-800-325-0778) or visit www.socialsecurity.gov for additional information.


Fred’s Pharmacy Cares

Your health is extremely important to us. We know you have many questions about Medicare Part D. We realize that this letter may not address all of your questions. Please do not hesitate to ask us, if you have any additional questions about this new program.
Thank you for choosing and visiting your local Fred’s Pharmacy.

Sincerely,
Your Fred’s Pharmacy Team



Frequently Asked Questions

What is Medicare Part D?

Since January 1, 2006, Medicare has offered coverage for prescription drugs. If you are eligible for Medicare, you can enroll in a Medicare Part D program.


Who is eligible to enroll with Medicare Part D?

Medicare Part D is available to anyone who is eligible for Medicare. Most individuals become eligible when they reach age 65. Others become eligible if they are totally and permanently disabled. If you have additional questions concerning eligibility, please contact Medicare (1-800-MEDICARE or 1-800-633-4227). You can also visit www.medicare.gov to obtain additional information.


Who administers the Medicare Part D program?

If you are eligible for Medicare Part D, you will have the chance to enroll from November 15, 2007 to December, 31, 2007. You will have many prescription drug plans to choose from that could possibly be different in monthly premium, drug coverage, and contracted pharmacies.


Are individuals that have Medicare and Medicaid eligible to enroll with Medicare Part D?

All individuals that have Medicare and Medicaid, “dual eligible”, will be automatically enrolled in a prescription drug plan. These individuals will have the ability to change their Medicare prescription drug plan.


Do you have to enroll in the Medicare Part D program by December 31, 2007?

No. Enrollment in Medicare Part D is voluntary. However once the enrollment period has passed; you will not be able to enroll until the next enrollment period, and you will incur a lifetime monthly penalty for late enrollment. If you have already enrolled and do not want to change plans, you do not have to do anything to continue coverage with your current plan.


What is the cost to participate in the Medicare Part D program?

There will be a number of Medicare Part D prescription drug plans that will be available to you. The premiums could vary by each prescription drug plan, however Medicare estimates that the average monthly premium will be approximately $24 per month.


What prescriptions are covered?

Each prescription drug plan will have a formulary. The formulary may vary from prescription drug plan to prescription drug plan. You should compare the formularies with the prescriptions you are currently taking when choosing a prescription drug plan.


What pharmacies serve Medicare Part D patients?


Each prescription drug plan has contracted with pharmacies to serve you. The contracted pharmacies may vary from prescription drug plan to prescription drug plan. You should make sure that your local pharmacy participates within the prescription drug plan you enroll.


Is there any prescription drug cost assistance?


If you have limited income and resources, you may be able to get extra help on your prescription costs and premiums. Your Fred’s Pharmacy is available to assist you to see if you qualify for extra help. You can also contact Social Security at 1-800-772-1213 (TTY 1-800-325-0778) or visit www.socialsecurity.gov for additional information.


How can I find more information about Medicare Part D?

Your Fred’s Pharmacist is available to assist you with any questions you may have about the Medicare Part D program. You can also learn more about any part of Medicare Part D by calling Medicare (1-800-MEDICARE or 1-800-633-4227). You can also visit www.medicare.gov to obtain additional information.