Corporate doesn't tell us how they determine who gets what % coupon, but the associates and I at my store guess that the people who come in and shop once during the season but spend lots (hundreds) get the 20%. Everyone else gets 10 or 15%. Remember, if you don't have a coupon, ask the associate when you check out. We are required to give you at least the 10% off if there is a coupon in effect. Most of us will give the 15%, especially on a larger purchase.


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