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Old 09-28-2008, 08:29:45 PM   #1
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Default PM and Coupons??

I tried to have my NEX PM with an ad I had, and wanted to use a coupon ontop of that and they told me no, that is was double dipping?? How can that be?? IMO if I can drive to X store and use the coupon then it should be useable. Thought id save some gas + tax but I guess it is not allowed??

Also IF you can pm and coupon, does it make a diff if it is a manu or military only coupon you are using?? Im wondering because a military coupon you cannot use in town so you wouldnt be getting that price anywhere else anyway.


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Old 09-29-2008, 03:06:10 AM   #2
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Default Re: PM and Coupons??

AAFES had the same policy until 2006.
i have an email dated 2006 from AAFES that they WILL allow BOTH PM AND a coupon.

i would contact NEX if i were you...


here is parts of email to/from AAFES BEFORE they changed the policy:

MY EMAIL TO AAFES
I request AAFES reconsider the "no manufacturer coupon in conjunction with price matching".

Manufacturer's reimburse the retailer the face value of the coupon PLUS 8c. Does price matching somehow negate the retailer's reimbursement by the coupon issuer/manufacturer? If it does not, then allowing the customer to use a coupon in conjunction with a price match would benefit the customer and not negatively impact the retailer.

AAFES REPLY
We reconsidered the question and agreed there should be no problem in accepting the challebge and manufacturers xoupon in the same transaction.
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Old 09-29-2008, 08:24:24 PM   #3
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Default Re: PM and Coupons??

Thank you! I sent them an email and will post the response if I ever get one back lolol
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Old 09-30-2008, 09:44:07 AM   #4
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Default Re: PM and Coupons??

Update: They still did not answer my question about wether or not it made a difference using a military only or manu coupon.


Mrs. xxxx,

Thank you for your inquiry. Generally speaking, retailers are reimbursed for coupons by the manufacturer (not coupons issued by other retailers under their own name). The NEX will match the shelf price for the identical item, same brand, model number, manufacturer, etc. The coupon may then be used.


I recommend contacting a manager at NEX Lemoore for assistance. A copy of this message has been sent to NEX Lemoore.

Best regards,

xxxxx
Customer Service Manager

Navy Exchange Service Command

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Old 10-01-2008, 03:25:06 PM   #5
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Default Re: PM and Coupons??

military only coupons ARE manufacturer coupons intended for use by military members on military bases.

glad they now see it your way :) !!!! good job!

Originally Posted by Sashieusn View Post
Update: They still did not answer my question about wether or not it made a difference using a military only or manu coupon.


Mrs. xxxx,

Thank you for your inquiry. Generally speaking, retailers are reimbursed for coupons by the manufacturer (not coupons issued by other retailers under their own name). The NEX will match the shelf price for the identical item, same brand, model number, manufacturer, etc. The coupon may then be used.

I recommend contacting a manager at NEX Lemoore for assistance. A copy of this message has been sent to NEX Lemoore.

Best regards,

xxxxx
Customer Service Manager
Navy Exchange Service Command
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Old 10-01-2008, 03:27:29 PM   #6
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Default Re: PM and Coupons??

that really should not matter. they are price matching the retailer sale. the coupon is a separate offer and they'll get reimburse regardless of what the price is at the register.
Originally Posted by Sashieusn View Post
Also IF you can pm and coupon, does it make a diff if it is a manu or military only coupon you are using?? Im wondering because a military coupon you cannot use in town so you wouldnt be getting that price anywhere else anyway.
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