Re: Anyone getting schick? generally speaking, if ANY commissary has the item you want in stock then ANY other commissary can special order the item.
below is link to Scott info w/ director email address Commissaries.com - Scott AFB Commissary
Scott AFB Management print and show or email to the store director THIS PAGE from deca website which i've C&P text from below...and hilited in red some pertinent info.
**START C&P ** Do commissaries accept special orders? Yes. Every department or section in a commissary will accept special orders. If you need a special cut of meat, a custom-decorated cake, a party tray, or want to get a case of 24 cans of dog food instead of pulling 24 cans off the shelf, you can place a special order to get what you want. Commissaries can fill some special orders almost instantly-other special orders require some advance notice. Thus, it's best to check a bit in advance of your need to find out how quickly a commissary can get what you want to order. It's also often possible for a commissary to special order items-usually in case lots only--that the commissary does not carry as part of everyday stockage. Such items might be available at another commissary located close by, or generally authorized for commissary stockage and available from a commissary's commercial supplier. In overseas commissaries, special orders can come only from within the overseas stocking list. A personal, special order cannot be made from stateside (i.e. one case of something from America to a small Commissary in Europe). If you shop at a small commissary in Europe and desire a product which is carried at a larger commissary in Europe, that item may be delivered direct to your store. To find out about special order availability and procedures at your commissary, contact commissary management during a commissary visit, or by e-mail or phone.
While at commissaries.com, you can find the location of any commissary by clicking on "Locations," then clicking on a commissary name on a map or alphabetical list, and then clicking on "Location/Phones" on the commissary web page.
**END C&P ** if this does not work, email DECA HQ to advise you are not getting the same customer service as at your previous location.
Originally Posted by tivaclare I am at Scott AFB, IL.
Now that I'm at Scott we have a huge store, but if I try to order something that isn't on the shelf they tell me they can't get it. It is total BS, but it's tough to get them to budge. It doesn't help that they are impossible get track down. In New Mexico I had an email address for the gal I needed and could always get ahold of her, daily if I wanted. At Scott I have no such luck. | |