Have a Commissary Question ? Ask it Here !

[PMFan]

actually, your scenario is addressed here and is YMMV
http://www.hotcouponworld.com/forums/619309-post21.html

[PMFan]

if the salad is $2 and the almond accents are $2, you can buy both, use the $2 salad which would = both items for $2 vice just the salad for $2 w/ no coupon.

Originally Posted by TessToo In the example above, it'd probably just be better to buy the salad full price and skip either coupons if they won't let me use both.

[tivaclare]

At my store at least, the special order is placed through Customer Service, but is forwarded to the Grocery Department. 99% of the time I'm made to drop my order off at the CS window, and go and wait there to pick it up. Usually they'll page grocery, and eventually they'll dig my stuff out of the back and bring it up for me. The one thing that frustrates me about my store is they won't even start looking for it until I'm in the store waiting. I've tried call 15 mins before I get there just to get them started and it's always a waste.

One thing I do every so often though, is to call the Grocery Dept directly to get the status of my order. On our system is Option #9 on the automated line. Sometimes they answer, usually not. If they don't, then I'll call CS and ask for a page. I've tried to learn most of their names. I've noticed my pages actually get answered if I ask for "Frank" etc.

I will warn you that it can be a royal pain to get ahold of Grocery! There have been days when I've called five or six times and gotten nothing. Sometimes I'll ask for a call back and it will take days. I've learned to call often when I need them and leave voicemails if they fail to call back, just so they know who I am. So far it's worked because over the past few months communication has improved. :-D They must be pretty busy at my store.

Oh, and yes, I had a shopping cart FULL of groceries to cover my overage. I also had a lot of regular MFC as well, just just the razor Qs. I get my cashier busy!!

HTH.

[QuiX]

And no one's had a problem with you doing a special order for them? How many cases can I ask?

[tivaclare]

The most I've ordered and had successfully come in (due to supply shortage) was 1 case KY, 4 Excedrin (back in July) and last week I was able to get in 4 cases of the trial schick no problem. I'm going to order in some more stuff this week and see how it goes.

Usually if I don't get what I order in, it's because the supplier did have it in stock, not because my store is being difficult.

[InItaly]

I notice prices vary from trip to trip. Is there a certain time when the whole store has mark up and mark downs?

Amanda

[PMFan]

afaik, there is no set schedule.

from the FAQ
Prices change right before the 1st and 16th - WHY ?
Commissaries.com - Prices of Commissary Items

Originally Posted by InItaly I notice prices vary from trip to trip. Is there a certain time when the whole store has mark up and mark downs?

[sladog]

I have been going to my commissary for the last two months and no P & G's what's going on


sladog

[tivaclare]

Mine's had them, but in smaller quantity. Maybe cashiers, etc are catching on and swiping them. Or, I think maybe they're holding them back more to actually hand out versus laying out on the table. PGs have been pretty popular lately, so they may be trying to make it more fair to get them to everyone.