Meijer mPerks - FAQs

[kval07]

mPerks coupons CANNOT be used with paper coupons. This is subject to the warning and infraction system.
*This is old news now, but just to be clear... you can use a mPerks coupon and a manufacturer coupon for the same item. As of 7/4/11 here is the Meijer policy on using mPerks with paper coupons:
Q: Can mPerks (digital coupons) be used with Mealbox and (paper) manufacturer coupons?
A: Only one manufacturer coupon and one Meijer coupon for the same item will be accepted (unless prohibited). Mealbox and mPerks coupons are considered Meijer coupons.






Sign up here

Remember to clip them if you want them, because they can be taken down at any time!



mPerks How it Works


Simply sign up with your mobile phone number and clip all the offers you want.

Then, just punch in your mobile phone number at checkout and instantly redeem your savings.

No Scissors needed. Just pure value.


Sign up
at mperks.meijer.com to create an account.





Clip it!
all the digital coupons you want.






Redeem
instantly at checkout by entering your mobile phone number.


At the self-checkout - Before paying, press the "mPerks" button at the bottom of the screen.


At the checkout with cashier - Before paying, press the "mPerks" button on the credit card reader touch screen.


When prompted, enter your mPerks mobile phone number.

The discount will appear on your receipt.





Print or email yourself your mPerks coupon list



At the top of the main mPerks clipping screen, click 'Your Clipped Coupons'

You will now be able to see all your clipped coupons.

To print or email yourself a shopping list, click 'Print Coupon List' or 'Email Coupon List' buttons as shown below.



Remember, mPerks is a digital coupon program. To redeem your savings, just enter your mPerks mobile phone number at checkout. Your printed list is just a shopping reference and is not needed at checkout.


FAQs:
(7/4/11 updated from mPerks website )



Q. What is mPerks?
A. mPerks is a program designed to receive / redeem discounts at the checkout when entering your unique 10-digit mPerks number. When you sign up, you will need to provide your unique 10-digit mPerks phone number - which is your text enabled mobile phone number.

Q. Why do I have to sign up with a text enabled phone number?
A. We need a way to contact you to provide you with exclusive offers just for you. These offers will be mPerks and also other offers from Meijer (i.e. gas alerts and super event notifications).

Q. How do I redeem my mPerks coupons?
A. You can redeem your mPerks at the checkout by selecting the mPerks button on the credit card reader (at a staffed lane) or directly on the screen (at a self checkout) and entering your mPerks number. Your discounts will be taken at the end of the transaction.

Q. What do I do if I can't remember my mPerks number?
A. Your mPerks number is your 10-digit mobile phone number. Should you forget which number you signed up with, you may contact Meijer Support at mperks@meijer.com or call 1-800-962-7011.

Q. What is an mPerks number?
A. Your mPerks number is your 10-digit mobile phone number.

Q. How do I know if I'm signed in to my account?
A. There will be a welcome message in the top left-hand corner of the mperks.meijer.com page.

Q. How do I know if my coupons were clipped?
A. The coupons say "clipped" on the home page once you've selected them and they will appear on the 'Your Clipped Coupons' page.

Q. How do I print my coupons?
A. Clicking on the "Print Coupon List" in the "Your Clipped Coupons" page will allow you to print a list of the coupons you've clipped for your shopping reference. This list cannot be used to redeem the offers; you must enter your mPerks number at the checkout to redeem the offers.


Q. Can I print the coupons and scan them at the register?
A. You may print a list using the "Print Coupon List" to bring to the store for your reference; however, this list cannot be used to redeem your offers. The offers are only redeemable by entering your unique 10-digit mPerks number.

Q. Can I email these coupons?
A. You may email the coupon list to yourself for your shopping reference.

Q. Can I use the coupons more than once?
A. The coupons are only valid once.

Q: Can mPerks (digital coupons) be used with Mealbox and (paper) manufacturer coupons?
A: Only one manufacturer coupon and one Meijer coupon for the same item will be accepted (unless prohibited). Mealbox and mPerks coupons are considered Meijer coupons.

Q: Will my mPerks coupons double?
A: mPerks coupons will not double.

Q. Can I share the coupons in the store with a friend?
A. No, the coupons are tied to your mPerks account and redeemable with your unique 10-digit mPerks number.

Q. How can I remove coupons that I no longer wish to redeem?
A. Coupons will expire and automatically disappear once they're redeemed or once they've expired. You can remove coupons from the 'Your Clipped Coupons' page by choosing 'remove'.'

Q. How often are new coupons posted?
A. Coupons are updated weekly and are refreshed on Mondays.

Q. Where will new coupons show up?
A. New coupons are available on the home page.

Q. How can I see the coupons I've clipped?
A. Click on 'Your Clipped Coupons' to view your coupons.

Q. Why do I need to enter my mPerks number at checkout?
A. The register needs to see your mPerks number in order to grant you the coupons you selected.

Q. What does the "mPerks" button at the checkout do?
A. This button will allow you to redeem promotions simply by entering your mobile phone number. These promotions may be coupons you have clipped online or mPerks offers you have received by text.

Q. What do I do when a coupon does not redeem at the register?
A. Please email mperks@meijer.com or call 1-800-962-7011 to resolve any issues. You will need to include your transaction information and mPerks number.

Q. Why didn't the discount come off the item?
A. The discount will be applied to the appropriate items after the payment menu has been selected by the cashier. If you still encounter issues, please email mperks@meijer.com or call 1-800-962-7011.

Q. What do I do if my mPerks number does not work?
A. Please email mperks@meijer.com or call 1-800-962-7011.

Q. How can I tell my mPerks coupons were redeemed?
A. Coupons will show on the display at the checkout at the end of your transaction and the savings will be reflected on your receipt. Once you redeem your coupons instore, they will be removed from your 'Coupon List' within 24 hours.

Q. I forgot to enter my mPerks number before I paid. How do I get my discount?
A. You can save your discount for your next purchase.

Q. If I return my discounted item, can I reuse my discount?
A. Once an offer has been used, it cannot be used again.

Q. If I void my transaction after the mPerks number is entered, will the promotion still be available for use?
A. Yes, if the transaction is canceled after the mPerks number has been entered, you may use your mPerks number in a later transaction while the promotion is valid.

Q. What if I don't have access to a computer or a printer?
A. Most local libraries offer free computer access. Printers are not necessary since the coupons are redeemed by entering your unique 10-digit mPerks number on the credit card reader.

Q. Can I opt out of mPerks text messages at any time?
A. Yes, we just need to have a different method of contacting you to offer great deals and for administration purposes.


Having trouble signing up? One of these could be causing a delay

Is the phone number you provided invalid? Please check the number you entered when signing up for mPerks to be sure it's a correct, 10 digit mobile phone number. Only valid phone numbers will be able to receive offers through the mPerks program.








Is your mobile provider on this list? The mobile service providers below currently support the text service by Meijer. We are working diligently to involve other carriers. Check back soon for an updated list.

• Alltel
• AT&T
• Boost Mobile
• Cellular One
• Nextel
• Sprint
• T-Mobile
• US Cellular
• Verizon Wireless

Is your mobile phone service provider preventing some text messages from reaching you?
Some mobile phone service providers have policies in place that block incoming third party text for your protection. Please contact your carrier's customer service department to determine if this is the case. If it is, they should be able to change the permissions on your account so that you'll be sure to receive all the Meijer notifications you've signed up for.

Carrier Delays
Every once in a while, your mobile service provider may have an exceptionally high volume of messages being sent at one time. The waiting time to get through varies depending upon the number of pending messages, and we know how frustrating that can be. Please consider trying to complete your sign up process again in a few minutes.

[kval07]

[kcuts]

The $2 off 5 purchase is enough to get me back in the store soon..

Oh I sure hope they don't replace the Mealbox q's. This reminds me of Kroger, I HATE their eq's, they never work for me. If we end up with a limit of 1 digital q vs many Mealbox well I don't even want to think about it.

Thanks for the post Kval07!

[hillaryef]

I wasn't able to find it...but then again...I guess I didn't look really hard enough either...are we allowed to stack these with regular Qs or mealbox?

[kval07]

[hillaryef]

mPerks can be stacked with Manufacturer coupons as they are considered Meijer coupons.

Have I mentioned recently what an awesome mod you've been!!! Thanks...tried to rep you but I still have spread the love around...geez...

[kval07]

post #2 updated with current coupons

[kval07]

post #2 updated with current coupons

[kval07]

post #2 updated with current coupons

[shell64]

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