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Old 07-12-2009, 06:49:36 AM   #1
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Thumbs Down Meijer on Preston HWY and their coupon policy

Meijer seems to make up their coupon policy as you go. I was in there this morning and I had 47 coupons....19-2.00 off any A1....11-1.00 off Kelloggs cereal.....9-1.00 Snickers Ice Cream and 8-1.00 off M&M's ice cream. You would have thought that I was robbing the store. Half way through my order the cashier had to come over and open the coupon bin and look at my coupons. I offered to match up my coupons with everything that I had coupons for. She said she was just protecting her job and the register wouldn't let her approve anymore coupons. The coupons were going through fine. Nothing popped up on my screen asking for approval or nothing, yet. She checked them out put them back in and said ok. I asked her if I needed to speak to a manager and she said no. I told her then that I had more coupons and how mnay and their value. She ignored me or so I thought. I went on scanning my coupons making sure that she seen me scanning and depositing everyone. She picked up the phone and called someone. No big deal right? At the end of my order it said approval needed, no surprise here, but she said oh my it won't let me do anything. She said I called someone she will be right here. Ok no big deal I have nothing to hide. So the so callled manger goes to the uscan station and has a huddle type talk with the cashier. The manager comes over and looks through my order on the screen walks back to the uscan station comes back and gets my coupons. I once again offer to talk to a manger and match up every coupon with my product. No not necessary she says. She then goes into this big spill on how "SOMETIMES" the register will only allow a certain number of items. I just gave her a weird look. To make a long story short they approved everything but it was a hassle.

I was not stealing anything, I was not cheating! I deposited every coupon but yet I was made to feel like a criminal. As I was walking out of the store the so called manager and cashier was in a huddle going through my coupons. I stopped again and asked if I should talk to a manager and she looked ta me and said I am as good as you get. Attitude huh? I told them that I wanted to make sure that no one thought I was doing anything wrong that I could match up every coupon with every item that I had purchased. I paid 42.00 total I had 66.00 in coupons plus I received $10 off a backpack. So a total of 76.00 in coupons. I guess they thought I had saved to much. This goes to show that Meijer makes up their coupon policy as they go. Give me Kroger anyday!!!


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Old 07-12-2009, 02:41:22 PM   #2
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Default Re: Meijer on Preston HWY and their coupon policy

Woah.......I had to make sure I wasn't writing in my sleep or something because I have had this same crap happen........although no kroger here so I have to deal with it
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Old 07-12-2009, 03:46:42 PM   #3
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Default Re: Meijer on Preston HWY and their coupon policy

Meijer makes you feel like a criminal. I sometimes wonder if they show my picture to people when they train them. Wait...that could be the problem!!! Who is training them? They need to look for shop lifters not couponers:)
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Old 07-12-2009, 11:27:48 PM   #4
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Default Re: Meijer on Preston HWY and their coupon policy

its not just the one on preston hwy. i shop at the one in jeffersonville. i used a self checkout and the guy had to come over because one of my coupons was $0.50 off and it only rang up $0.20 off. he explained to me that it was because the item was on sale and you can't use coupons for sale items.... i said what?? i use coupons all of the time and yes you can use them on sale items. he said well i am just going by what the register is telling me. apparently it must talk to him by some telepathic means because no prompts came up on the register.
i dont know what their hang ups are with coupons but i have problems every time i go in there. I only go to get the really great deals. I love kroger. i never have any problems there.

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Old 07-15-2009, 11:11:42 AM   #5
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Default Re: Meijer on Preston HWY and their coupon policy

Hmm.... I have never really had a problem at that store. I usually switch between that one and the one on Hurstbourne. Now I'm nervous for my trip today! LOL.
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Old 07-18-2009, 05:50:29 PM   #6
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Default Re: Meijer on Preston HWY and their coupon policy

I think it depends on who is working and what store... I have gone to 3 Meijer's in my area for many many many years and I have never had a problem with any of the 3 stores... in fact the Plainwell store is by far the best cust. service I have seen at a store.. over the years I have had multiple situations there where people have gone out of their way to help me.. and the night crew there is awesome!!! they always ask how much I save etc... I have seen other people post about problems before but luckily it's never happend to me. My only issue with Meijer in fact is that when you fill an infants perscription there, the system automatically prints out a flier advertising the Meijer formula.. as we are a super pro breastfeeding family it makes me super mad that an area of the store that should be promoting health is trying to sell me an an completely unhealthy choice to my children instead.

I think that sucks that you had to go through all that when you didn't do anything wrong... apparently that store needs some better training.
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