Meijer $1000 GC for receipt survey: Have you ever won?

[kval07]

I always fill these out but I have never heard of anyone actually winning. Have you ever won or do you know someone who has?

[jennsvs]

When I go to one of the stores near me, they sometimes announce that they have had some winners, but I never know if they are lying or not. I have never heard of anyone really winning though.

[csimeneta]

Never, used to do it all the time.

[Homeschoolmomof3]

I used to fill them out a lot too, but never won and got tired of it.

[cintinative]

Me too. Never won and got tired of doing it. Always wondered if someone won though.

[up2lateagn]

I used to fill out every single survey, but never have won anything... except phone calls from the store managers when I didn't give good comments.

[kval07]

Originally Posted by up2lateagn I used to fill out every single survey, but never have won anything... except phone calls from the store managers when I didn't give good comments.

Well, I guess its good to know someone is reading those comments. I have complained a few times (and praised on good trips) but have never received a phone call about anything.

[Tinkleheimer]

I work at Meijer, and there have been a few winners, just none at my store. I have seen about 3 winners posted on the Meijer Team Members website (at least 3 might be more, don't check it often). IMO, it is worth it. If you have great service, please call and do the survey, it gives you a chance to win the $1000 gift card, and the team members actually get an incentive for good survey scores. Incentives = more happy team members that want to help. Feel free to leave comments, and include that you use coupons. If they notice more surveysf from you, a specific customer, and you keep on coming back because you don't have a hassle with coupons, they will continue to be strive to be great. If you had a bad experience, do the survey too, and be sure to let them know what happened and why, and include names if possible. I know the managers at my store listen and read every survey. It really is worth it in my opinion, it's just a few minutes of your time. :)

[jennsvs]

Well, Tinkleheimer, I can tell that you don't work at either of the Meijer stores I go to. The managers at mine couldn't care less if someone has a bad experience. Or a good one for that matter. I once ask to speak to a manager to tell him a good thing about an emplyee, but when he came to me he acted like I was completely distubing him. I mean, if I were the manager, I would want to know when an employee goes way above and beyond what they are supposed to do. When my son was 5 he got stuck in the bathroom stall. He has OCD and would never even dare to crawl on the floor of a bathroom. There wasn't enough room for me to go under, so a very lovely, very skinny lady came in and crawled on the dirty floor under the door to help him out. However, the manager didn't even tell her good job. Two years later, I still thank her whenever I see her.

[kval07]

Originally Posted by jennsvs Well, Tinkleheimer, I can tell that you don't work at either of the Meijer stores I go to. The managers at mine couldn't care less if someone has a bad experience. Or a good one for that matter. I once ask to speak to a manager to tell him a good thing about an emplyee, but when he came to me he acted like I was completely distubing him. I mean, if I were the manager, I would want to know when an employee goes way above and beyond what they are supposed to do. When my son was 5 he got stuck in the bathroom stall. He has OCD and would never even dare to crawl on the floor of a bathroom. There wasn't enough room for me to go under, so a very lovely, very skinny lady came in and crawled on the dirty floor under the door to help him out. However, the manager didn't even tell her good job. Two years later, I still thank her whenever I see her.

Now THAT is customer service!!!! (not the manager, but the lady who crawled on the floor.)