Coupon Limit

[indynene]

I have a question. While I was shopping today at Marsh for the Mega Sale, I had a handful of coupons to use. During check out, on my 6th coupon it would not take it. The store clerk had a manager come over and over ride it, but the manager told me that Marsh only allows 5 coupons per visit/transaction. I apologized, I didn't know. I've never heard of that, is that new?

thanks, Nicole

[vbc99]

I have never heard of that. The Marsh coupon policy link is at the bottom of their web page. I carry a print out of it because I've had clerks try to tell me they won't accept ANY internet printed coupons even though the policy is usually on a big sticker next to the checkout. I have pretty much stopped shopping at Marsh because they always give me a hard time about using coupons. I won't shop there unless the item is almost free.

[indynene]

I have never heard of that. The Marsh coupon policy link is at the bottom of their web page. I carry a print out of it because I've had clerks try to tell me they won't accept ANY internet printed coupons even though the policy is usually on a big sticker next to the checkout. I have pretty much stopped shopping at Marsh because they always give me a hard time about using coupons. I won't shop there unless the item is almost free.

Yup they just lost a weekly customer. I over looked their higher prices, for convenience - but I just can't now if I can't use more than 5 coupons.

[aimeebee]

To clarify, you were using 5 of the same coupon? Almost all stores do limit to a certain number of like coupons and in Indy..most of them actually limit to 3 like coupons. You may find that there are some cashiers that look the other way and just override. But, you will also find some who are "by the book."

I had one older lady (only cashier working) show me a memo that said they could only take one like coupon once. It looked to be something typed up by that individual store and it was so old it was yellow. I knew it wasn't official Marsh policy and I was only using 3 like coupons!! But, I have been couponing a loooong time and it wasn't worth a battle that day (at least not to me) for some free pasta. I knew I could get it from another cashier, another store, another week and without a hassle. So, I left my cart and all the items I was going to buy right there and said, "Never mind, have a nice day."

I'm not sure what part of Indy you are from, but this is something you are very likely going to run into at Kroger and at Meijer, too. Marsh tends to be high priced if you are not sticking to the ad, but I personally wouldn't write them off over one transaction. With time and experience you will probably find that have to pick your battles. This isn't one that I would pick, because all the stores do limit to a certain like number of coupons and it is very likely something you will run into again and again.

I shop the New Palestine Marsh most often. They are very coupon friendly. Never had any issues there. But, on the rare occasion that I would be using a lot of like coupons I typically do go to a second location or do multiple trips, taking the first out to the car and coming back for another.

[indynene]

To clarify, you were using 5 of the same coupon? Almost all stores do limit to a certain number of like coupons and in Indy..most of them actually limit to 3 like coupons. You may find that there are some cashiers that look the other way and just override. But, you will also find some who are "by the book."

I had one older lady (only cashier working) show me a memo that said they could only take one like coupon once. It looked to be something typed up by that individual store and it was so old it was yellow. I knew it wasn't official Marsh policy and I was only using 3 like coupons!! But, I have been couponing a loooong time and it wasn't worth a battle that day (at least not to me) for some free pasta. I knew I could get it from another cashier, another store, another week and without a hassle. So, I left my cart and all the items I was going to buy right there and said, "Never mind, have a nice day."

I'm not sure what part of Indy you are from, but this is something you are very likely going to run into at Kroger and at Meijer, too. Marsh tends to be high priced if you are not sticking to the ad, but I personally wouldn't write them off over one transaction. With time and experience you will probably find that have to pick your battles. This isn't one that I would pick, because all the stores do limit to a certain like number of coupons and it is very likely something you will run into again and again.

I shop the New Palestine Marsh most often. They are very coupon friendly. Never had any issues there. But, on the rare occasion that I would be using more than 5 like coupons, I would most likely be making multiple trips. It is usually easier IMO to come back later, or tomorrow, or go to the next location. If it is a reeeeaaallly good deal, I might buy 5, take them to the car and go through again.

Nope, all 8 coupons that I was using were for different items. I was buying a few additional items more than just the 10 items for the mega sale. I was at the Zionsville Marsh and I've never had a problem there with coupons. The interesting thing was after the manager left, the clerk said he just found that out the day before. So that made we wonder if it was a new thing. I was just a little bummed to hear the news of using no more than 5 coupons. I haven't had problems at either Kroger or Meijer, but that's not to say I won't in the future. Yeah, I thought about essentially breaking up my future shopping into different groups depending on how many coupons I wanted to use - but that's too much for me to do, unless I was gonna save big. Thanks for the advice.

[aimeebee]

Really?? That is just weird. I have used way more than 8 coupons in a transaction before at several different Marsh stores. I can't ever remember having a manager override. The only explanation I can even think of would be if you had a new cashier who didn't know how to fix a beep and she called somebody over to help, but that doesn't seem to be what happened, in your case. I used more than 5 coupons just the other day. I used 3 for Helluva A Good Dip and 3 for Red Gold Tomato Sauce. Thinking back, I do remember an override by the cashier, but not the manager.

I live on the exact opposite end of town from Zionsville, so I haven't ever shopped that Marsh. If it were me, I would consider just calling the manager and asking about their coupon policies to see what the say. Or, just going into the customer service desk, explaining what happened and asking why you had a problem using more than 5 coupons. At least you will know for future reference.

When I shop Marsh it does seem like there are beeps on duplicate coupons sometimes and it could possibly be programmed to beep after using 5, IDK. Any time I have ever had any beeps the cashier just overrides them, usually no questions asked and always without calling a manager. I regularly shop New Pal, Greenfield, Shelbyville and occasionally shop East Washington or Southport area Marsh stores.

[indynene]

Thanks, I will call and see what they say. I will report back with what I find out.

[indynene]

I still haven't received an answer yet, I was told to call back because the manager who answer wasn't sure, but did mention with the new year there were some general changes in the store. She wasn't sure if any of them had to do with coupons. Again, I'll report back.

[indynene]

I went back to Marsh and spoke with the manger that was working that night. He said that after I left that night he went through documentation and could not find any coupon policy limiting people to 5 coupons. So this whole thing was over nothing. He said he even read all the signs posted in the store regarding coupons, but did not find anything. He had originally been trained with that policy, but could not find anything actually on that. He also said to please use as many coupons as we could for the right products and that he was sorry for the misinformation. I explained to him, I was just trying to get clarification. Neither one of us understands why the register beeped in the first place, but it's all irrelevant now. Thank you for the help and encouraging me to check into it.

[aimeebee]

Oh good. Glad it was just a mistake. I checked online and Marsh has updated their coupon policy on the website. According to the new policy they only double 2 like coupons! Bummer.