Lowes Home Improvement ~ Other: My letter to LOWES.. Ladies please read..

[rottieluv]

Lowe's is my favorite store. I live next to one and work next to another and in the process of remodeling a house all by myself. I won more power tools than most men! I am in both store at least 3 times a week and most of the guys there know me. At first they asked questions like "do you have someone helping you do this" I said yes it's me and google and what I can't learn online YOU will be teaching me lol. When I run into something I don't know how to do I take a picture of it on my cell phone and go to Lowe's... show the picture and tell them this is what I have now show me what I need. They have been very helpful with my projects. I am the kind of person that if someone treated me the way your GF was treated I would come back with something like "please show me what I need or go find someone else that can with deadly stare and a smile" with all the people working in Lowe's there is always someone else just around the corner. Home Depot has better prices but Lowe's has more in stock. I like them both for different reasons. I left my wallet at Home Depot a few week ago with $800.00 cash in it and about had a heart attack driving back. They had found it and was holding it for me at the service desk. I could tell they went through my wallet and got my business card to call me but not one penny was missing so I was very impressed and thankful that day. I can't say anything bad about either because I do alot of business in both and so far so good. Both have free classes that I like to attend to learn new things. Between the two Lowe's do get most of my business.

[enginerd]

Originally Posted by OKnow Yo enginerd, "they were shocked by how much higher it was they they expected." Good thing you weren't writing a paper for them!

I meant to say "than they expected" but my fingers didn't quite get that out. Thanks for pointing out my typo!:shrug7:

[mmb1996]

great letter, thanks for the laugh!

[alyssa0119]

My Lowe's practically knows DH and me by our first names, so I would never have this problem, I cannot believe it happened to you. People will be people, stupid people if that!

HD on the other hand, holy cow, have we had these kind of issues with them! If HD didn't sell Porter Cable I would never step foot in there.

[cheesecake]

We had a home custom built. When they mixed the stain for the kitchen cabinets and I was there to approve the color, they refused to start the job until my husband left work and came to the job site to approve it. They thought my choice of the darker stain wasn't a good color!

[puakinikini]

Sad situation - but very amusing letter. I am sure you will get a form letter in response - I would definitely take your business elsewhere.

[kval07]

Oh please do tell if you get a response to that one. Awesome letter!

[ch1701]

That is an awesome letter!
I absolutely hate going to any place that deals with vehicles (brakes, tires, oil changes, etc.) They treat me like I don't have a clue. I usually try to send or go with my husband just to avoid the hassle.
I had to deal with a real idiot one time at an oil changing place. He told me I needed a new air filter for my car. Baloney - I had just changed it the day before. I told him to bring me the air filter so I could see it. He brought it - nice and pink (its pink for my car) and clean. He still tried to tell me I needed a new one and would not let up. I told him to put it back in the car and to check out my receipt from the day before when I just bought it from Autozone. I told him if he brought me one more thing off of my car - I would want to speak to his manager. I was sick of it. I have worked on several vehicles (I use to help my dad and I still try to help my hubby) so I'm not a typical "female" in their eyes. Needless to say I have never been back there since. Their manager did hear from me too. That same trip I heard them trying to sell other needless stuff to the women in that shop. Talk about tacky.

[txteacher]

Originally Posted by ch1701 That is an awesome letter! I absolutely hate going to any place that deals with vehicles (brakes, tires, oil changes, etc.) They treat me like I don't have a clue. I usually try to send or go with my husband just to avoid the hassle. I had to deal with a real idiot one time at an oil changing place. He told me I needed a new air filter for my car. Baloney - I had just changed it the day before. I told him to bring me the air filter so I could see it. He brought it - nice and pink (its pink for my car) and clean. He still tried to tell me I needed a new one and would not let up. I told him to put it back in the car and to check out my receipt from the day before when I just bought it from Autozone. I told him if he brought me one more thing off of my car - I would want to speak to his manager. I was sick of it. I have worked on several vehicles (I use to help my dad and I still try to help my hubby) so I'm not a typical "female" in their eyes. Needless to say I have never been back there since. Their manager did hear from me too. That same trip I heard them trying to sell other needless stuff to the women in that shop. Talk about tacky.

Not all oil change centers are like this. We have a family owned and operated independent store. While I don't work there, my mom, dad, and sister do. They have several women working for them (one is the manager). It can be just as bad on the other side. They still get men calling or coming in that refuse to talk to my mom or sister. They want to speak to the manager. The look on their face is awesome when the find out the manager is a woman too! My mom and dad are co-owners. Some will only speak to my dad. While he is a fountain of knowledge, my mom and sis are no shrinking violets.

I also wanted to say, good for you for not letting them push you around and make you buy something you don't need. Keep looking for a decent place that will treat you fairly.

[TSUalum93]

My husband tells everyone I am the brains in the outfit . . . I manage our finances and while I am no wizard I am better at it than he is. I am also the one who buys the cars in our family. I have a job that requires me to get a new car every three years (or the money I get from my employer towards it gets taxed). I bought my first new car in 2005. I only buy Hondas and wanted the hybrid Civic. I was lucky to find one at sticker price because they often go for more. I dealt with a dealership I was not familiar with because they were one of the few that had them in stock. I did get them to throw in a few freebies like wheel locks.

Well this year I needed to flip the car (they go by model years). I went to the Honda dealership my family has dealt with since 1979. It is 40 miles each way. My father bought from them since I was a kid as has my sister. I introduced myself to one of the GM's and mentioned my dads name. I let him know I was ready to buy the car that day and was pre-approved for a loan. He just needed to give me a salesman who wanted to sell a car that day.

I knew more about the car than the young man did. It still took 7 hours but I drove home that night in my 2009 Honda Fit Sport. I need to spend a certain dollar amount (based on my employers allowance) so I added some things like LoJack, an alarm and a cargo cover. My note payment is $5 less than it was on my Civic and I love the car. I just hit the 3,000 mile mark.

My family has dealt with Hillside Honda all of these years because of the integrity they have. My sister bought a used Prelude from one of the service tech guys many years ago (private sale) and then her gas tank rusted out. The service manager knew that the tech and my sister (who only took the car there) kept the car in perfect shape with regular service and replaced it for free. I only go there for service unless it is for tires or a battery -- because Dave the supervisor told me those things can be purchased elsewhere for less with the same level of quality (of course you have to buy quality tires/batteries but you don't need genuine Honda parts for these things.

And they have at least two female salespeople that I am aware of.

Great letter and let us know the response.

Maddy