General Coupon Policy for Kroger TX/LA Region

[MrsStunner]

*From the Corporate Office*
Current Policy as of 6/15/11


Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current and it is subject to change without notice. For further clarification of this policy, please speak directly to store management.

The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.

Double Coupons (note: Houston Area stores do not double or triple coupons):
* Manufacturer coupons of $0.50 or less will be "doubled".
* Manufacturer coupons of $.39 or less will be "tripled".
* Manufacturer coupons over $.51 will be redeemed at face value.
* Limit one (1) coupon per household for each "like" item will be "doubled/tripled".

Pharmacy Coupons:
* Competitor pharmacy coupons are accepted.
* LCM or Competitor Coupons may not be used in conjunction with our $4 Generic Program.

General Coupon Policy:
* Coupons are redeemed for face value unless otherwise advertised at your local Kroger store
* Coupons must be presented at the time of transaction
* Coupons may only be redeemed for items, brands, and sizes specified by the verbiage requirements of the coupon
* We accept all valid current manufacturer coupons
* We accept valid, current online, internet and print-at-home coupons
* We accept all valid, current Catalina Manufacturer coupons and Kroger Catalina coupons
* Limit one (1) manufacturer coupon per item purchased.
* Limit one (1) store coupon per item purchased.
* One (1) manufacturer and One (1) store coupon can be used on the same item.
* If a Manufacturer coupon exceeds the price of the item, the excess will be applied to the basket purchase. If excess is greater than amount due on the total order after the coupons are redeemed, the excess will be given in cash.
> WIC or SNAP items in a WIC or SNAP transaction are ineligible for cash back or application to the basket purchase
* Coupons cannot be used on "free" items.
* Expired coupons are not accepted.
* We do not accept competitor coupons (including competitor Catalina Coupons)
* Amount refunded cannot exceed the cost of the item.
* Coupons may not be applied to items restricted by law. Coupons may not be applied to services such as but not limited to gift cards, money orders, utility payments, postage stamps, event tickets, lottery or phone cards.
* Sales taxes will be applied in accordance with the law of the applicable state, regardless of any coupon or other discount that may apply to the purchase transaction

PRINT-AT-HOME (PAH) COUPONS:
* We only accept printable coupons if they scan properly at checkout.
* We do not accept "free product" printable coupons that have no purchase requirement.
* Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable but will be much less common than traditional value-off coupons.
* We do not accept coupons for more than about 75% of a product's value without advance notice.
* Legitimate PAH coupons will not be for a high value relative to the cost of the item. For example, a $2.00 off coupon will be acceptable for a product that normally sells for $5.00 or more, but a $2.00 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate.
* Coupons will be rejected if they appear out of proportion or blurry, or are obvious duplicates.
* Legitimate PAH coupons are never copied, sold, or traded. Nearly all coupons are "non-transferable," meaning they should not be photocopied or scanned and distributed to others.
* Coupons will be rejected if they appear to have been altered in any way.

PAH coupons can be checked for validity at: Coupon Resource Center

ONLINE COUPONS versus PAPER COUPONS:
* The online coupon will always take priority over the paper coupon. Stacking is not allowed.
* There is a limit of one electronic or paper manufacturer coupon per item.
* Digital coupon and manufacturer paper coupons may not be combined on the purchase of a single item.
* If a Customer has loaded an electronic coupon to their loyalty card, then the electronic coupon will apply before the manufacturer paper coupon.
* A digital coupon cannot be removed from a transaction once redeemed
* If the electronic coupon and manufacturer paper coupons are applicable to the same item, the system will give the discount based on the Electronic Coupon.

[rupalparag]

I don't understand this that they says75% of product value but in example $2 for $5 proudct(It's not 75% it only 40%)how?

[MrsStunner]

I don't understand this that they says75% of product value but in example $2 for $5 proudct(It's not 75% it only 40%)how?

What its saying here is that a coupon for $2 off of an item that regularly sells for $5 is acceptable but a $2 coupon for an item that sells for $2.25 is likely to be fake/fraudulent coupon and will not be acceptable.

[wasanurse]

I didn't see this above--do you know if you can use a mfr cpn on a manager special or reduced for sale item? I thought I had used them in the past but last week was told by the checker that I couldn't. thanks!

[MrsStunner]

I didn't see this above--do you know if you can use a mfr cpn on a manager special or reduced for sale item? I thought I had used them in the past but last week was told by the checker that I couldn't. thanks!

'YMMV' on this instance depending on the store policy. Most stores that I have shopped allow coupons to be used on clearance or manager specials. I would ask the store manager directly to find out what he/she allows.