Kroger (Texas/Louisiana) ~ Vent: Argh..Mega did not go well. No IPs?

[Littleskipper]

I forgot to hand cashier a few coupons and then my IPs were not accepted! I went to inquire at cust. svc. desk and was told that was incorrect. He refunded the money on a 3 but I couldn't locate all my other IP coupons at that moment so I walked away thinking I had dropped them somewhere. My total was WAY more than I expected! Bummer.

[Sweet_Southern_Mama]

I would have asked why they have links on their website to print coupons if they don't accept them.

[Sweet_Southern_Mama]

I should have read the part about the csr saying that was incorrect . . . oops!

[frugalnthemaking]

Originally Posted by Littleskipper I forgot to hand cashier a few coupons and then my IPs were not accepted! I went to inquire at cust. svc. desk and was told that was incorrect. He refunded the money on a 3 but I couldn't locate all my other IP coupons at that moment so I walked away thinking I had dropped them somewhere. My total was WAY more than I expected! Bummer.

Sorry to hear that, which IPs weren't accepted?

[Allergictobonbons]

I had the same thing happen on my smaller/second trip. If it would have happened on the one where most of my qs were IPs I would have fought it hard. I just love how the cashier said things like "We've never accepted them" even though I used 20$ worth two days before. She also claimed that "We don't get reimbursed for those." Really??????

[RutgersKittyn]

Here is their policy, for future reference: Kroger

The Kroger Coupon Acceptance policy is a wonderful thing to carry on you. There's no better feeling that being able to PROVE that your coupons, etc. are legit than by pulling out a piece of paper from their own website!